Summary

I am a graduate of Information Technology from the University of Peshawar. With a strong academic background in IT, I have gained valuable experience in the humanitarian sector in Pakistan (3 years), working in various roles, both in the field and office, with a focus on reporting. Additionally, I have accumulated a comprehensive skill set in HR, Administration, and Operations during my tenure in the UAE (7 years).

Projects

Community Based Protection
Shelter Project (Norwegian Refugee Concuil)

Experience

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Community Data and Reporting Officer
Society for Human Rights and Prisoners\' Aid (SHARP)
Mar 2023 - Present | Peshawar, Pakistan


Preparing and ensuring periodical reporting of the progress and documentation i.e., weekly and monthly narrative reports reflecting the progress of the project and worked closely with colleagues/team member jointly to deliver the set targets.
Ensuring regular information gathering and coordinated information collection process for the activities progress tracking and ensuring that the information and data from the field staff is captures documented, analyzed and reported in a timely manner.    
Assisting coordinator in the preparation of reports for donor, in compliance with specific donor requirements for sharing the comprehensive statistical data.
Constantly updating weekly visits sheet, weekly report table, OVs list (Incentive – distribution list) and other relevant tools developed.
Prepared and distributed detailed reports of International Days
Coordination with the Community Based Protection (CBP) staff of all District i.e., Peshawar, Kohat, Timergara, Mardan, and Haripur, regarding the data and guided them via email and telephone calls.
Conceptualized, drafted and edited outreach volunteers\' initiatives/case studies and supported all its aspects, including fact checking, proofreading and quality.

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Assistant HR and Admin Manager
Clarion Medical Center LLC
Jun 2020 - May 2022 | Abu Dhabi, United Arab Emirates

• Assist in training & Development program for new and current employees. 
• Monitor costs and expenses to assist in budget preparation 
• Organize and supervise other office activities 
• Ensure operations adhere to policies and regulations 
• Hiring of all medical and non-medical staff 
• Policy making and implementation 
• Purchasing 
• Implementing regulations in the facility as per DOH requirements. 
• Supervise all audits

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Assistant Internal Services Manager
Al Mariah United Group
Jun 2018 - Aug 2019 | Abu Dhabi, United Arab Emirates

• Assisting Internal Service Manager in different tasks assigned by the management. 
• Being a part in planning, developing, implementing, coordinating, interpreting, 
communicating and evaluating administrative support activities, goals, programs, policies, 
and procedures for the of different companies of MUG Group. 
• Directing and managing staff responsible for executing activities essential to the day-to-day 
operation of administrative support functions for the different divisions/companies. 
• Main focus on resource utilization, cost control, policy implementations, operations overview 
and correction where ever neede

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HR and Admin Officer
Al Mariah United Group
Dec 2016 - Jun 2018 | Abu Dhabi, United Arab Emirates

INDUCTION / ONBOARDING 
• Preparing and issuing associate offer letters and associate Agreements 
• On-boarding new staff members to prepare them to perform effectively in their role 
• Training new hires on process tools, guidelines, policies and procedures of organizational 
standards. 
• Responsible for resolution of employee queries and provision of timely assistance 
• Facilitator in the process of Employee Transfer 
• Maintains and updates the leave files, employee records database. 
• Provides support to the execution of all HR processes, e.g. recruiting, employee 
relationResponsible for coordinating the introductory and orientation of new hires. 
• Provide comprehensive HR support in areas of recruitment, remuneration, job evaluation 
RESOURCE MANAGEMENT 
• Staffing employees on projects, ensuring that the bench is manageable. 
• Forecasting utilization to ensure optimum utilization of every individual at every level 
• Manages workload and priorities; ensures adequate backup support to cover for Leaves 
Identifies urgent staffing issues and works creatively to address them Maintaining 
Employee profiles in various systems. 
• Assist the HR Manager with any other HR related activities 
• Coordinate with on board and new starters and manage the exit process for employees.

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Reception Supervisor
Emirates Jordanian Medical Center
Jun 2015 - Dec 2016 | Abu Dhabi, United Arab Emirates


• Organizing, planning and implementing strategy 

• Coordinate operations 
• Ensure the compliance of the clinic with Health Authority Abu Dhabi regulations and quality 
standards. 
• Responsible of annual regulatory inspection audits (HAAD, Municipality). 
• Resources allocation and levelling 
• Responsible of medical & supporting staff selection, recruitment and licensing. 
• Ensure schedules and objectives are met 
• Supervise and motivate staff 
• Monitor operating costs, budgets and resources 
• Create reports, analyze and interpret data 
• Drive recruitment process and training & development 
• Secure adherence to company’s policies and guidelines

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Field Officer
Norwegian Refugee Council
Sep 2012 - Sep 2014 | Peshawar, Pakistan

Responsible of NFIs distribution in IDPs of Khyber Agency. Along with that attending the greviences of IDPs and addressing it with the needfulls. 
I was also resoonsible for allocating shelter funds in Kurram agency for those whose shelters were destroyed.

Education

University of Peshawar
Masters, , BIT‎
IT, Management
2012

Skills

Expert Quality Assurance
Expert Achieve Results
Expert Admin Analysis
Expert Advocacy
Expert Agile Leadership
Expert Agile Project Management
Expert Analytical Skills
Expert Basic IT Skills
Expert Capacity Building & Networking
Intermediate Child Protection
Expert Client Data Management
Expert Collaborative Innovation
Expert Communication Skills
Intermediate Computer Aided Diagnosis
Expert Computer Operations
Expert Computer Proficient
Expert Cooordination Skills
Expert Coordination
Expert Coordination Skills
Expert Customer Service
Expert Database Management 
Expert Emergency Planning
Expert Employee Relation Management
Expert Employee Relations Management
Expert Employee Relationships Management
Expert Excellent Writing Skills
Expert Field Activities
Expert Fluent in English
Expert Handling Assignments
Expert Healthcare Management
Expert Highly Committed
Expert HR Coaching
Expert HR Consulting
Expert HR Project Management
Expert Human Recource Management
Expert Human Recourse Management
Expert Human Resource Planning
Intermediate Hygiene Promotion
Expert Interpersonal Skills
Intermediate Inventory System Handling
Expert Italian Cooking
Expert Leadership Collections Handling
Expert Leadership Management
Expert Legal Affairs Management
Expert Legal Documents Management
Expert Management and Supervisory Skills
Beginner Medical Entry
Expert Microsoft Excel
Expert Microsoft Office 1
Intermediate Microsoft Outlook

Languages

Intermediate Arabic
Expert Pashto
Expert Urdu
Expert English

Muhammad Contacts

Rashid N/A Ahmad
Society for human rights and prisoner aid