Summary

Experience in fast-paced call center environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes.br/I am ambitious and driven. I thrive on challenge and constantly set goals for myself, so I have something to strive toward. Im not comfortable with settling, and Im always looking for an opportunity to do better and achieve greatness. In my previous role, I was promoted three times in less than two years.br/experience in customer service and other client-facing

Experience

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Floor Supervisor
Veon BPO
Nov 2022 - Present | Islamabad, Pakistan

ACA care TEam INCharge

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Hr Department(Whole)
ZRK Group
Feb 2022 - Jul 2022 | Peshawar, Pakistan


AdministrationManagementAdvitsingPeople DealingProject HandlingCrew Hiring Data managementLABOUR\' HandlingStaff PreparingMonitoring Labour crew (Timing & Shifts)

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product management (Factory)
Jahangirpura
Jan 2022 - Apr 2022 | Peshawar, Pakistan

Enter Description

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Customer Support Service Provider
Dressfair.pk
Nov 2021 - Jan 2022 | Peshawar, Pakistan

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H R / Line Manager
Jubilee Family Takaful
Jul 2021 - Aug 2021 | Peshawar, Pakistan

Hr
Line manager
Clients relationship
Office work

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Cash Department
alBarka Group
Apr 2021 - Apr 2021 | Peshawar, Pakistan

Cash counter
Cash department incharge

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Branch Management(associate)
Dawood Family Takaful
Feb 2021 - Mar 2021 | Peshawar, Pakistan

Takaful consultant
Managemnet assosiate

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Online Sales Representative
Macro Mall
Nov 2020 - Jan 2021 | Peshawar, Pakistan

Customer dealing
Order preparing
Items picking
Items presentation
Billing
Invoive
Delievery package
(Whole online Customer sales department)

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Store keeper
Hillcrest Solutions (Private) Limited
Nov 2014 - Apr 2016 | Doha, Qatar

STORE keeper job2000 riyal

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Call Center Opearator
Mobilink Franchise - CellStar
Jan 2014 - Dec 2014 | Lahore, Pakistan

Call operator
At samanabad,lahore

Education

MUSLIM COLLEGE
Bachelors, Bachelors in Commerce, BCOM‎
Percentage 60%
2017
PMDC
Intermediate/A-Level, Faculty of Science (Pre-Engineering), fsc (pre engeneering‎
Physics, English, social studies
Grade B+
2014

Skills

Expert Accounting
Expert Active Directory
Expert Billing
Expert Customer Service
Expert International Sales
Expert Quality Assurance
Expert 3rd Party Liaison
Expert =Sales
Expert Ability To Multi-task
Expert Ability To Travel
Expert Account Management
Expert Account Marketing
Expert Account Planning
Expert Account Sales Strategies
Expert Accounting
Expert Accounts
Expert Accounts Administration
Expert Accounts Finialization
Expert Accounts Origination
Expert Accounts Payments Handling
Expert Accounts Receivable Skills
Expert Accounts Software
Expert Active Listening
Expert Activity Controls
Expert Adaptable to Changes
Expert Administration Knowledge
Expert Administrative Meetings Management
Expert Administrative Organization
Expert Admission Handling
Expert Advance Level English
Expert Advance Level MS Excel
Expert Advocate of Teamwork
Expert Aesthetic Procedures Knowledge
Expert After Sales
Expert Aftersales
Beginner Agile Application
Beginner Agile Environment
Expert Agile Leadership
Expert Amazon Aws Command
Expert Amazon Operations Management
Expert American Accent
Expert American Acssant
Expert Analytic Skills
Expert Analytical
Expert Analytical Skills
Expert Apex Data Loader
Expert Apparel Sourcing
Expert Application Networking
Expert AR Collection
Expert Area Knowledge

Languages

Expert Urdu
Expert English

Companies Followed

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Sheharyar Contacts

Khubaib Zafar
Pakistan Ideological Civilization
Raheeb Anjum
Colaro Sports
Muhammad Faraz Ahmed
Al wasiqa packages