Summary

Information Technology Professional with 8 years of experience in the areas of hardware software support for computer, servers, workstations, and peripherals including installation, integration, configuration, performance optimization, system analysis, networking, software patches and repair. Also having sales experience of IPC, Panel PC's and IT products. Result oriented with Negotiating skills. Know-how to demonstrate, promote and sell. Strong sales support, project management, leadership skills. Possess strong focus on effective execution, best practice implementation, and metric driven management which deliver on business objectives.

Projects

MCQ Automated Scoring

Experience

Company Logo
Admin Manager
OliveCliq Private Limited.
Apr 2016 - Aug 2016 | Rawalpindi, Pakistan

OliveCliq Private Limited.
April 2016 – August 2016
Designation:-
Admin Manager
Job Description:- Responsible for ensuring businesses run smoothly. Preside over facilities management, allocate office space, oversee mail department, materials scheduling, and other facets of organization. Supports operations by supervising staff, planning, organizing, and implementing administrative systems
Responsibilities:-
• Maintains administrative staff by recruiting, selecting, orienting, and training employees.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
• Completes special projects by organizing and coordinating information and requirements.
• Provides historical reference by developing and utilizing filing and retrieval systems.

Company Logo
Computer Lab Coordinator
National University of Sciences and Technology (NUST)
Jun 2009 - Sep 2015 | Islamabad, Pakistan

Designation:-
Computer Lab Coordinator
Job Description:-
Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction. Helping students with everyday academic challenges by making computers more approachable and easier for use.
Responsibilities:-
• Responsible for diagnosing & resolving hardware, software & end users problems.
• Acting as the first point of contact for all IT & technical queries. Developing the infrastructure and systems to meet the organization’s needs.
• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
• Involved in the rollout of software updates and patches.
• Investigate specialist and complex IT support issues.
• Communicating with third party technical specialists.
• Configuring and managing backup & restore procedures.
• Maintaining a wide range of computer hardware and software programs.
• Identifying & reporting on the budgetary implications of IT projects and upgrades.
• Provide secondary support for LAN administration.
• Responsible for allocating work to junior staff and induction training for new staff.
• Deploying new hardware, server backups & evaluating new software & security risks.
• In-depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows & Microsoft Office up to Office 2007.
• Responding immediately to equipment breakdowns, fixed faults on site or arranged for replacement equipment to be installed.
• Overseeing inspection and maintenance programs.
• Analyzing and resolving faults, ranging from a major system crash to a forgotten password.
• Keeping senior management informed of all changes in my areas of responsibility.
• Ensuring work place safety regulations are met.
• Checking and calibrating instruments to make sure they are accurate.
• Recording, analyzing and interpreting test data. servicing and maintaining equipment.
• To assist students in labs.
• To educate the students in Lab-related common knowledge & keeping them informed & to educate them in current computer software packages & about the use of applications that are installed in lab.

Company Logo
Technical Sales Engineer.
Al-Minhaj Computers Trading Co. Sharjah. (UAE)
Jun 2007 - Dec 2008 | As Sariqah, United Arab Emirates

Designation:-
Technical Sales Engineer.
Job Description:-
Day to day sales as well as Technical Support for ongoing projects. Main projects related to I. T Solutions as well as Low Voltage products including CCTV etc.
Responsibilities:-
1. To achieve Sales Quota
2. To prepare sales plan and sales presentations.
3. Visiting to customers sites and presenting new products.
4. Communicating with customers and suppliers.
5. Generating leads through mass mail and by customer visits
6. Preparation of Quotations and Follow up with customers.
7. Arranging important customer meetings for Sales Manager
8. Offering Technical support when required.
9. Supporting in managing marketing events, like seminars and
Exhibitions.

Education

University of Arid Agriculture, Murree Road
Masters, Masters in Science, Masters in Information Technology (MIT)‎
Computer Sciences and Information Technology, Information Technology
CGPA 2.5/4
2014
Allama Iqbal Open University (AIOU)
Bachelors, , B.A‎
General Science
Percentage 64%
2012
Punjab Board of Technical Education Lahore, Pakistan.
Intermediate/A-Level, , D.A.E‎
Percentage 73%
2006
Rawalpindi Board of Intermediate & Secondary Education Rawalpindi
Matriculation/O-Level, , Matric in Science‎
Percentage 63%
2003

Skills

Beginner Corporate HR Department
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Languages

Expert Urdu
Expert English