Summary

My main objective is to pursue career within an established/growing organization that providing opportunities to individuals for progression, treating people fairly and awarding them for their hard work. I am ambitious, enthusiastic and self-motivated person and would really like to climb the ladder of success within an established organization. My working environment is extremely busy therefore timing, efficiency and teamwork played vital role in achieving organizational goals.

Experience

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Internal controls officer (Compliance)
MCB Bank Limited
May 2023 - Present | Rawalpindi, Pakistan

Implementing, directing and overseeing the auditing and compliance programs. Conducts and directs audits and ongoing reviews of organization controls, operating procedures, and compliance with policies and regulations. Reviews and appraises the soundness, effectiveness, and proper application of accounting and financial controls, compliance procedures and controls and timeliness of documentation generation. Assesses the adequacy and extent of programs designed to safeguard organization assets. Compiles and issues reports detailing conclusions and providing recommendations for improvements. Directs and appraises the activities of audit and compliance personnel. Recommends employee training and modifications to procedures as needed. Serves as liaison for all external audit and regulatory agencies.Carry out relevant internal control checks to ensure effective discharge of the control functions within the Branch in line with the Internal Control department strategy.Assess, analyze and measure risk relating to operational standard and make recommendations for policy amendments/process improvement based on emerging control issues and risks.Conduct prompt investigation of breach of policy and first level investigation on frauds and forgeries including customers complaints in line with investigation guidelinesContinuously review, evaluate and establish that open items in the Banks GL accounts , valid and promptly resolved in line GL policies.Carry out continuous review/assessment and evaluation of branch activities/systems/processes to assess compliance to internal and external policies including regulatory bodies/sector by identifying or detecting control lapses/policy inadequacies through control activities for process and system improvement.Carry out periodic (daily/weekly/Monthly and Quarterly) assessment, evaluation of expenses and seek for approval from the Head, Internal Control in line with the expense management policy.

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Branche Services Manager
MCB Bank Limited
Mar 2022 - May 2023 | Rawalpindi, Pakistan

Deliver qualitative services to customers.Ensure best practices in rendering services to customers.Handling operations of the branchHandling cash related issues of the branchCash and transfer/clearing entries supervisionATM custodianPromote bank products and services.Resolution of customers account related issuesParticipating in Sales banca, auto and credit cardsAccount data updation ( Data Cleansing)Account active/Inactive issue Handling Alerts of heaving transactions / CTR / STRMaintain customer database and update periodically.Compliance with SBP rules regarding high risk accounts. Compliance with AML/CFT Reporting of Monthly FCY Return to SBPTop 100 Depositors AML observations ActivitiesConducting Audit and resolution of Audit observationsBuild customer relationships.Locker Management (Locker Custodian).

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General Banking Officer
MCB Bank Limited
Feb 2021 - Mar 2022 | Rawalpindi, Pakistan

Promote bank products and services.Compliance of procedural requirements of new account opening New account opening processResolution of customers account related issuesProcessing of Inward Remittance Compliance with SBP rules regarding high risk accounts. Conducting Audit and resolution of Audit observationsChequebook /Debit card delivery issues. Build customer relationships.Assist customers in depositing and withdrawing cash.Refer complex issues to the line manager.Monthly SQ Data preparation and submission.

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Customer Services Officer (CSO)
Habib Bank Limited (HBL)
May 2015 - Jan 2021 | Rawalpindi, Pakistan


Deliver qualitative services to customers.
Ensure best practices in rendering services to customers.
Handling operations of the branch
Handling cash related issues of the branch
Cash and transfer/clearing entries supervision
ATM custodian
Promote bank products and services.
Resolution of customers account related issues
Participating in Sales banca, auto and credit cards
Account data updation ( Data Cleansing)
Account active/Inactive issue
Handling Alerts of heaving transactions / CTR / STR
Maintain customer database and update periodically.
Compliance with SBP rules regarding high risk accounts.
Compliance with AML/CFT
Reporting of Monthly FCY Return to SBP
Top 100 Depositors AML observations Activities
Conducting Audit and resolution of Audit observations
Build customer relationships.
Locker Management (Locker Custodian)

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Import Manager
Waqar Enterprises
Jul 2012 - May 2015 | Rawalpindi, Pakistan

Imports of inatruments for supply in in Govt organizations like COD PIA PAC PMD

Education

Virtual University of Pakistan
Masters, Masters in Business Administration, Masters In Banking and Finance‎
Banking and Finance
CGPA 3.3/4
2017
University of the Punjab
Bachelors, , B.Com‎
Accounting & Finance
Percentage 58%
2012
BISE rwp
, I.C.S‎
Percentage 55%
2010
FBISE ISB
, Matric in Computer Science‎
Percentage 50%
2008

Skills

Intermediate AAccounting
Expert Ability to Maintain Professionalism
Expert Account Management =
Intermediate Accounting Consultancy
Expert Accounts
Expert Accounts Administration
Expert Accounts Management
Expert Accounts Payments Handling
Expert Accounts Receivable
Expert Accounts Receivable Skills
Expert Accounts Software Command
Expert Admirative Assistance
Expert Analytical Skills
Expert Answering Inquiries
Intermediate Asset Management
Expert Audit Assignment Handling
Expert Audit Management
Expert Audit Professionals
Expert Audit Reports Management
Expert Auditing
Expert Auditing Command
Intermediate Bank Management
Expert Bank Reconciliation
Expert Bank Reconciliation     
Expert Billing Process Knowledge
Expert Bookkeeping Knowledge
Expert Branch Operations Management
Expert Branch Operations Management
Intermediate British Accents
Expert Budgeting
Expert CAF
Expert Capital Budgeting
Expert Cash Flow Management
Intermediate Client Relationship Management
Expert Communication and Interpersonal Skills
Expert Communication Skills
Expert Computer Knowledge
Expert Content Management
Expert Content Development
Expert Content Marketing
Expert Coordination Skills
Expert Corporate - Procurement / Administration Departmen
Intermediate Corporate Finance Departments
Expert Credit Collection Recovery
Expert Customer Analysis
Expert Customer Service Skills
Expert Data Entry
Expert Data Management
Expert Deal Qualification
Expert Email Etiquette

Languages

Intermediate English
Expert Urdu