Summary

Dealing directly with (UK based) clients. Get their needs fullfilled.
Managing records and updating software to run daily operations.

Dealing and Resolving complaints.

Ensuring smooth operation running. On daily basis.

Projects

Bold security

Experience

Company Logo
Supervisor Operation
Wisebiz Solutions (Bold Security UK)
May 2022 - Present | Rawalpindi, Pakistan

Managing a team to fulfill our daily operations
Resolving issues of finance on daily basis.
Helping finance to get PO approved from clients
Day to day operation supervision.
Ensuring everything going on smoothly.
Preparing reports for higher managment.
Making and implementation of SOPs on team level.

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Control Room Operator On Behalf Of Boldsecurity Group
Wise Biz Solutions
Mar 2021 - Apr 2022 | Rawalpindi, Pakistan

Direct dealing with UK based clients.Getting guards from supplier and fulfilling the requirements of clients.Resolving complaints of clients and on site.Roster management of guards.Maintaining records.Updating software to ensure errorless operations management.Claiming on direct web based portals of client.Direct communication with clients via emails and calls with other departments to ensure smooth operation.Helping finance to claim outstanding POs on monthly basis and weekly basis.Resolving issues of suppliers to get invoice on weekly and monthly basis.

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AR Follow Up Executive
MMBC
Nov 2020 - Mar 2021 | Rawalpindi, Pakistan

Working with follow up team to get payment from insurance.Record maintenanceMonth end reporting of AR follow up.Dealing with clients to get required documents.Helping other departments to streamline the procedure of payment posting and AR follow up.

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Senior Executive Operations
Flex Billing
Aug 2020 - Nov 2020 | Rawalpindi, Pakistan

Auditing and maintaining recordsAccount receivable follow up with insuranceSubmitting required documents to insuranceMonth end closing of payment.Helping team to streamline the procedure of claiming payments.

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AR Executive
BELLMEDEX - LAND MARK BILLING
Dec 2019 - Jul 2020 | Rawalpindi, Pakistan

Direct dealing with Insurances for verification of benefitsPayment posting and follow up.Month end closing for assigned clients.Communication with departments and insurance to streamline the operational process.

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Lead Account Manager
MTBC
Jul 2018 - Dec 2019 | Rawalpindi, Pakistan

Task management, team managementGetting work done from team to meet deadlinesMonthly closing of paymentsHR management for team.Direct dealing with insurances for paymentDirect dealing with clients to ensure smooth delivery of claims.Internal communications with departments to streamline the operational work to get payments.Issue resolving of team and clients.We were bridge actually in doctors and insurance.

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Account Manager Operations
MTBC
Nov 2016 - Jun 2018 | Rawalpindi, Pakistan

Data entry of payments and claims for processingAccount receivable follow up with American insurances.Communication with US team and internal departments to ensure streamline process of operations.Weekly and monthly payment closing for assigned providers (clients)

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MIS Supervisor
Qarshi Industries (Pvt) Limited
Mar 2016 - Aug 2016 | Islamabad, Pakistan

Administrative work for Islamabad warehouse.Dealing and fulfilling needs of customersStock managementEntry in softwareHelping sales team to ensure smooth delivery of products.Daily wages managementLogistics on daily basisCommunication with factory in Hattar and head office in Lahore.

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Sales Officer
Interwood Mobel Pvt LTD
Jan 2015 - Mar 2016 | Islamabad, Pakistan

Direct dealing with clientsRetail project managementDesigning and cost estimation for retail projectsDealing and Resolving complaints and ensuring after sales services.Maintaining stock on floor of showroom.Along with site department installment and assembling products on site. Direct dealing with factory for smooth delivery of products and on time.

Education

Riphah International University
Bachelors, Bachelors in Business Administration, BBA Hons‎
Marketing
CGPA 2.65/4
2013
G. Science & Commerce College
Intermediate/A-Level, Faculty of Science (Pre-Engineering), Fsc Pre Engineering‎
Engineering
Percentage 57%
2008
Fauji Foundation Kamalabad
Matriculation/O-Level, Matric in Science, matric‎
Administrative Sciences
Percentage 65%
2006

Skills

Expert Team Management
Expert A/R Management
Expert Account Management Experience
Intermediate Account Sales Strategies
Intermediate Accounting
Intermediate Accounts / Manager
Expert Accounts Administration
Intermediate Acquisition Campaigns
Expert Administration Knowledge
Intermediate Administrative
Intermediate Advocacy skills
Intermediate Affiliate Networks
Expert Aftersales Skills
Intermediate Analytical Skills
Expert Appointment Setting
Intermediate Asset Management
Intermediate Attraction Marketing
Intermediate Audio Transcription
Expert B2B Business Development
Beginner Benefits Administration
Expert Bookkeeping
Intermediate Branch Operations Management
Intermediate Bulk Sales
Intermediate Business Analysis
Intermediate Business Development
Expert Business Development Skills
Expert Business Development Consultancy
Intermediate Business Development Process
Intermediate Business Development Strategies
Beginner Business Domain Knowledge
Intermediate Business Management Solutions
Expert Business Partner Relations Management
Intermediate Business Strategy
Intermediate Business Travel Management
Expert Call Headlining
Intermediate Campaign Management
Expert Change Management
Intermediate Client Analysis
Expert Client Management
Expert Client Service Oriented
Intermediate Cold Calling
Intermediate Commercial Real Estate Knowledge
Expert Communication Skills
Expert Communications Management
Intermediate Communications Skills
Expert Complaint Management
Intermediate Compliance Reporting
Expert Computer Literacy
Expert Computer Proficient
Intermediate Computer Skills

Languages

Expert Urdu
Intermediate Punjabi
Expert English