Summary

Seeking an opportunity for a challenging position in a progressive organization with an aim to contribute to the overall progress of the organization with the qualities I possess.

Experience

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Technical Support Specialist
Inbox Business Technologies (Pvt) Ltd.
Sep 2021 - Present | Karachi, Pakistan

Responding to technical support calls from end users of computers and software applicationsSetting up and installing new computers, networks and softwareSetting up user accounts and profiles on the networkInstalling updates, known as patches, to software applicationsInstalling and configuring operating systems, anti-virus software and other applications such as Microsoft OfficeDiagnosing and fixing network problems and hardware or software faultsMaintaining inventories of hardware and softwareManaging backups of servers, in case of data lossKeeping a record of issues and faults along with solutions, for future reference.

Company Logo
Technical Support Specialist
Inbox Business Technologies (Pvt) Ltd.
Sep 2021 - Present | Karachi, Pakistan

Enter Description

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Desktop Support Officer
Habib Metropolitan Bank Ltd.
Jun 2016 - Dec 2020 | Karachi, Pakistan

To setup and manage user accounts of permissions to consent access to a network.Maintain and resolve issues on LAN/WAN, VOIP telephone, Biometric, AV system Connections.Monitoring day to day computer performance.Resolve hardware and network connectivity issues.Validate and approve VPN access for all remote users.

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OFFICE ASSISTANT
POPULAR SECURITY PVT LTD
Nov 2013 - Sep 2015 | Karachi, Pakistan

Record of expense salary sheets guards data

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Store Incharge
C.A.S SECURITY PVT LTD
Jan 2013 - Sep 2013 | Karachi, Pakistan

Handling and records of store maintaining through excel

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System Executive
MANDIVAWALA MOTORS PVT LTD
Jul 2008 - Dec 2009 | Karachi, Pakistan

Order to PSMCL by E-mail / Post in DMIS Communication Module
Receipt of all parts in Spares Modules In DMIS
To meet the invoices with issue voucher of PSMCL and Challan from local market
All quotations sent to corporate customer

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Parts Manager
SUZUKI IG MOTORS
Oct 2007 - Jun 2008 | Karachi, Pakistan

Proper arrangement of parts through effective purchase planning from PSMCL / Market.
To ensure that all received parts are satisfactory with respect to quality and quantity
To monitor the purchase related activities keeping in view the PSMCL policy and their targets
To ensure timely payments to parts vendor

Education

Board of Intermediate education Karachi.
Intermediate/A-Level, , Intermediate of Commerce‎
Accounting, Business Maths, Economics
Grade A
2011
SECONDARY BOARD OF EDUCATION KARACHI
Matriculation/O-Level, , Matriculation in Computer Sciences‎
Science
Grade B+
2002

Skills

Intermediate CCNA
Beginner MCSA
Intermediate Windows Server
Beginner CCNA
Beginner Cisco Firewall Security
Expert Computer Hardware Installation
Intermediate Computer Network Operations
Beginner Cooordination Skills
Beginner Customer Serve Skills
Intermediate Data Management
Intermediate Desktop Support
Beginner Email Etiquette
Intermediate Email Hosting
Intermediate Handling Assignments
Intermediate Inventory Accuracy
Expert IT Desktop Support
Expert IT Hardware Support
Expert IT Installation
Intermediate Korean Teaching
Intermediate LAN Security
Intermediate Linux
Intermediate Network Support
Intermediate Networking Protocol
Intermediate Record Maintenance
Beginner Security Plan Preparation
Intermediate Tbricklaying
Beginner Testing
Intermediate Trouble Shooting
Intermediate Troubleshooting Network
Expert VAS Support
Intermediate Virtualization
Intermediate VoIP
Intermediate Wireless Networking
Expert Wireshark 

Languages

Intermediate English
Intermediate Sindhi
Intermediate Urdu