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Usama Asif
IT Support Engineer
Faysal Bank Limited - Rawalpindi, Pakistan
Projects
Sweden Prep
Experience
IT Support Engineer
Faysal Bank Limited
Sep 2022
- Present
| Rawalpindi, Pakistan
IT Support Officer, Resident Engineer at faysalbank limitedWith hands on experience in VDI, Ip phorn Configurations And L1 knowledge or Switches and Router configuration.Took Part in Disaster recovery drills more then onceShifted over multiple branches from pc base working environment to Cloud bAsed Environment or VDI.Experienced in supporting and managing all of the banking applications such as Symbols, Seibels etc
Education
PMAS Arid Agriculture university Rawalpindi(uiit)
Bachelors,
Bachelors in Science,
Computer Science
2022
Harvard College of Commerce & Sciences
Intermediate/A-Level,
,
Computer Science
2016
F.G Boys high school Nai chowni westridge I
Matriculation/O-Level,
,
Science
2014
Skills
Intermediate
Network Topologies
Expert
Branch Support
Expert
Computer Hardware Installation
Expert
Configuring Software
Expert
Coordination Skills
Intermediate
Corporate - IT Department
Expert
Cross Cultural Communication Skills
Expert
Customer Care Representation
Expert
Customer Dealing
Expert
IT Troubleshooting
Expert
IT Hardware Support
Intermediate
IT Management
Intermediate
IT Project Management
Expert
IT Skills
Intermediate
IT Solutions
Expert
IT Support Responsibilities
Expert
Listening to Customers
Expert
Microsoft Office365
Beginner
Network Security Administration
Expert
Operating System Administration
Intermediate
Resource Management
Intermediate
TCSS Configuration
Intermediate
Tele Card Configuration
Expert
Troubleshooting
Expert
Windows Installation and Troubleshooting
Languages
Beginner Japanese
Expert English
Expert Urdu
