Summary

Akmal Javed is a mathematics graduate with six years of teaching experience. Additionally, he has worked as a Customer Service Officer (OG-3 rank) at MCB Head Office on Jail Road in Lahore.

Experience

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Manager
Cakes And Bakes
Mar 2024 - Jan 2025 | Lahore, Pakistan

A Sales Manager is responsible for leading and coordinating a team to achieve the sales goals of an organization. They oversee the sales operations, strategize to drive revenue, and maintain customer satisfaction. Heres a detailed description of the role 1. Team LeadershipRecruit, train, and mentor sales representatives.Set individual and team sales targets.Monitor performance and provide constructive feedback.2. Sales Strategy DevelopmentDevelop sales plans aligned with company goals.Analyze market trends and competitors to adjust strategies.Identify potential markets and customer segments.3. Customer Relationship ManagementBuild and maintain strong relationships with key clients.Address customer inquiries and resolve issues to ensure satisfaction.Identify opportunities for upselling or cross-selling.

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Contact service officer
MCB Bank Limited
Sep 2022 - Mar 2023 | Lahore, Pakistan

Contact service office OG 3

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Customer Service Officer
MCB Bank (Jail Road)
Sep 2022 - Mar 2023 | Lahore, Pakistan

The MCB Contact Center is likely a customer service hub associated with MCB (Mauritius Commercial Bank). It serves as a point of contact for customers to inquire about banking services, resolve issues, and receive assistance. Contact centers typically handle various communication channels, such as phone calls, emails, and online chats, to provide efficient and timely support.

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Lecturer Mathematics
Garrison College Lahore Cantt
Sep 2021 - Mar 2023 | Lahore, Pakistan

Mathematics Lecturer known for his ability to simplify complex mathematical concepts and foster a deep understanding of the subject among his students. With a strong foundation in analytical thinking, Akmal utilizes innovative teaching methodologies to make mathematics engaging and accessible.Academic Expertise Proficient in teaching a wide range of mathematical subjects, including calculus, algebra, statistics, and applied mathematics.Teaching Excellence Known for delivering structured, engaging lectures that encourage critical thinking and problem-solving skills.Mentorship A supportive mentor, guiding students to excel in their academic and professional journeys.Professionalism Combines a disciplined approach with a warm, approachable demeanor, creating an environment conducive to learning .Extensive experience in customer service and management roles, which enhances your communication and organizational skills as a lecturer.Ability to relate real-world applications of mathematics to students, bridging the gap between theory and practice.Commitment to lifelong learning and professional development, staying updated with the latest trends in mathematics education.To inspire students to appreciate the beauty of mathematics and empower them with skills to solve real-world challenges .

Education

Government College University Faisalabad.
Bachelors, , BS 4 YEAR‎
Mathematics
CGPA 3.3/4
2020
cadet college jhang
Intermediate/A-Level, Faculty of Science (Pre-Engineering), F.Sc Pre-Engineering‎
Engineering
Percentage 54%
2016
Govt High School Jhang City
Non-Matriculation, Matric in Science‎
Science
Completed
2014

Skills

Expert 360 Recruitment
Expert Accounts Management Skills
Intermediate Amazone FBA Knowledge
Expert Analytical Skills
Expert Assessment
Expert Attention to Detail
Expert Audit Reports Management
Expert B2B Business Development
Expert Branch Banking
Expert Branch Management
Expert Branch Management Skills
Intermediate Business Development
Expert Business Development Skills
Beginner Business Development Strategies
Expert Business Strategy
Expert Call Quality Management
Expert Cash Collection
Expert Client Dealing Market Knowledge
Expert Client Dealing 
Expert Cold Calling Skills
Intermediate Commercial Real Estate Knowledge
Expert Communication Skills
Expert Contract Negotiation
Expert Convincing People
Expert Coordination Skills
Intermediate Counseling Of Client
Intermediate Creative Problem Solving
Expert Credit Recovery
Expert Cross Selling
Intermediate Customer Satisfaction Management
Expert Customer Serivce Skills
Expert Customer Service
Expert Customer Services
Intermediate Data Analytics
Expert Data Management
Expert Decision Making
Intermediate Deposit Growth
Expert Documentation
Intermediate End to End Sales
Expert End to End Sales
Expert Energetic
Expert Export and Import Management
Intermediate Fast Learner
Expert Field Work
Intermediate Financial Accounting
Expert Financial Management
Expert Food Safety
Expert Forms of Writing
Expert Hands on Problem Solving
Intermediate Immigration Process Handling

Languages

Intermediate English
Intermediate Urdu

My Video Introduction