Summary

I am highly enthusiastic and responsive in nature and possess qualities that any
aggressive organisation would be looking for in an employee. I strongly believe in
taking initiative and shaping conceptions into reality, and I am confident that these
traits will enable me to make a positive impact in any organisation that I work for.
I am a Bachelor in Computer Sciences, and I have worked with top companies in
Pakistan such as Trella, Airlift Technologies, and Truckistan Technologies. My
experience in these organisations has allowed me to gain valuable skills in areas
such as project management, process optimization, and customer service, which I
am eager to apply in a new and exciting environment.

Experience

Company Logo
Branch manager
Truckistan technologies
Sep 2022 - Present | Gujranwala, Pakistan

Company Logo
Branch manager
Truckistan technologies
Oct 2022 - May 2023 | Gujranwala, Pakistan

Company Logo
Live Operations Lead Warehouse
Airlift
Nov 2021 - Jul 2022 | Gujranwala, Pakistan


Responsible for the recruitment of all the staff in the dark stores.
Headed the team of 45 store operators to ensure streamlined operational support and 0
complaint rate
Initiated the practice of pre picking the scheduled orders that helped to improve the
number of ordersprocessed under 10 minutes by 7
Managed the operations and optimized workflows to deliver upon KPIs along with
working on theground level
Tracked the problematic store operators which helped to reduce the premature packing cases by
20
Liaised with disposal channels to minimize the waste improving the riders and store
operatorssatisfaction

Company Logo
community operation Specialists
Trella
Aug 2020 - Nov 2020 | Gujranwala, Pakistan


Responsible for the recruitment All Carriers And Fleet Partneers.
Working as a remotly in Saudi market.
Facing many challenges The process of moving a load  from creation to invoicing
generates hundreds of data points.
Also working on XB cross border/ Domastic ports.
Facing difficulties with comunicate with carriers who are hyper follow the

company KPI'S And handle it smootly.
Making automated dashboards, 24/7/365 customer support and live load tracking, And committed to delivering the best possible service.

Education

Lahore Leads University
Bachelors, , Computer science BSCS‎
Operations, Production and Operations Management, Operations Management, Human Resource Development and Management, Gender Development
CGPA 3.0/4
2021
Lahore Leads University
Bachelors, Bachelors in Science, ‎
Computer Science
2020

Skills

Intermediate Business Development
Expert Staff Management
Expert Warehouse Managment
Intermediate Accident Management
Intermediate Accounting Skills
Expert Accounts Finalization
Expert Accounts Management
Expert Accounts Payments Handling
Intermediate Accounts Reconciliation
Expert Accounts Software Command
Expert Administration Knowledge
Expert Administrative Support
Intermediate Air Ticketing Knowledge
Expert American Incessant
Intermediate Analytic Reporting
Beginner Analytical Skills
Expert Answering Inquiries
Expert Asana Tool Handling
Intermediate ATM Monitoring
Intermediate Attraction Marketing
Expert Audit Rectification
Expert AutoCAD 
Expert  Adobe Premiere Pro
Intermediate Basic Accounting and Financial Planning
Expert Branch Administration Skills
Intermediate Branch Banking
Expert Branch Management
Expert Branch Operations
Expert Branch Operations Management
Intermediate Bulk Sales
Expert Business Development Process 1
Intermediate Candela Software Command
Intermediate Cash Handling
Intermediate Channel Sales Development
Expert Client Dealing
Expert Client Management
Expert Client Relationship Maintaining
Expert Cold Calling
Expert Committed to Customer Satisfaction
Expert Communication and Presentation Skills
Expert Communication Design
Expert Communication Skills
Expert Compliance Quality Control
Expert Configuring Software
Expert Control & Compliance
Expert Cooordination Skills
Expert Coordination Skillss
Intermediate Corporate Accounting
Expert Craft Command
Expert Credit Proposals

Languages

Beginner Arabic
Expert Urdu
Expert English