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Summary
I am highly enthusiastic and responsive in nature and possess qualities that any
aggressive organisation would be looking for in an employee. I strongly believe in
taking initiative and shaping conceptions into reality, and I am confident that these
traits will enable me to make a positive impact in any organisation that I work for.
I am a Bachelor in Computer Sciences, and I have worked with top companies in
Pakistan such as Trella, Airlift Technologies, and Truckistan Technologies. My
experience in these organisations has allowed me to gain valuable skills in areas
such as project management, process optimization, and customer service, which I
am eager to apply in a new and exciting environment.
Experience
Branch manager
Branch manager
Live Operations Lead Warehouse
Responsible for the recruitment of all the staff in the dark stores.
Headed the team of 45 store operators to ensure streamlined operational support and 0
complaint rate
Initiated the practice of pre picking the scheduled orders that helped to improve the
number of ordersprocessed under 10 minutes by 7
Managed the operations and optimized workflows to deliver upon KPIs along with
working on theground level
Tracked the problematic store operators which helped to reduce the premature packing cases by
20
Liaised with disposal channels to minimize the waste improving the riders and store
operatorssatisfaction
community operation Specialists
Responsible for the recruitment All Carriers And Fleet Partneers.
Working as a remotly in Saudi market.
Facing many challenges The process of moving a load from creation to invoicing
generates hundreds of data points.
Also working on XB cross border/ Domastic ports.
Facing difficulties with comunicate with carriers who are hyper follow the
company KPI\'S And handle it smootly.
Making automated dashboards, 24/7/365 customer support and live load tracking, And committed to delivering the best possible service.
