Summary

Attainment of a challenging position in the dynamic corporative environment that utilizes my talent to the optimum level, appropriately rewards performance, offers continuous career development opportunities, and contributes significantly towards organizational growth. 

Projects

Young Leaders Camp

Experience

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Customer support and Sales Manager
Zulfiqar Motors Japan Co., Ltd
Mar 2023 - Sep 2023 | Lahore, Pakistan

Responsible for sales  and customer queries, finding cars and bidding in live auctions internationally.

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Near Peer Mentor
Sitara Hilal Foundation-UMT
Jul 2019 - Aug 2023 | Lahore, Pakistan

Handeled multiple national and international events online and onsite. Responsible for team building and character building.

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Quality Assurance
Test. IO
Oct 2022 - Feb 2023 | Lahore, Pakistan

Responsible for website and mobile applications testing and identifying bugs in website and mobile applications manaually.

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Quality Assurance
Rest.IO
Oct 2022 - Feb 2023 | Lahore, Pakistan

Responsible for website and mobile applications testing and identifying bugs in website and mobile applications manually.

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Teaching
The Grit Academy
Jun 2020 - Sep 2022 | Lahore, Pakistan

Responsible for teaching English, Maths and Science subjects to matric and intermediate classes.(Expertise in English).

Education

University of Punjab
Masters, Masters in Arts, ‎
English Literature
2020
University of Punjab
Bachelors, Bachelors in Arts, ‎
English Linguistics, English Literature
2019
Government degree college for women Wapda town Lahore
Intermediate/A-Level, , ‎
Biology, Chemistry, English
2017
Al Hamd institute of science
Matriculation/O-Level, , ‎
Biology, Chemistry, English, Physics
2015

Skills

Intermediate Accredited Training
Expert Active Listening
Expert Adaptive Leadership
Expert Administrative Skills
Expert Analytical Skills
Expert Aseptic Technique Knowledge
Expert Call Center Service
Expert Call Handling
Intermediate Career Advisory
Expert Claasroom Management
Expert Classroom Management
Expert Client Coordination
Expert Client Dealing
Beginner Client Handling
Expert Communication Skills
Expert Composition Knowledge
Intermediate Computer Knowledge
Intermediate Content Writing
Expert Convincing People
Expert Coordination Abilities
Intermediate Creative Writing
Expert Critical Thinking
Expert Cultural Sensitivity
Beginner Curriculum Assessment
Expert Curriculum Assessments
Expert Customer Acquisition Skills
Expert Customer Analysis
Expert Customer Care
Beginner Customer Care Representation
Expert Customer Contact Skills
Expert Customer Dealing 
Beginner Customer Interaction Management
Expert Customer Oriented
Expert Customer Satisfaction Management
Expert Customer Service
Intermediate Customer Service Skills
Expert Customer Service Solutions
Expert Customer Support
Expert EasyTaxiOffice
Expert English Writting Skills
Expert Evaluation Skills
Expert Excellent English Writing
Expert Excellent Spoken Skills
Expert Fluent in English
Expert Fluent In In English
Expert Fluetn in English
Beginner HFO Operations Handling
Expert Hiring Team Building
Beginner International Client Dealing
Beginner International Marketing

Languages

Expert English