Summary

Working as an IT administrator with the following initial consulting roles to manage and maintain the environment. Have 5+ years’ experience in this field. Evaluate, monitor, and enhance IT infrastructure. Possess good communication skills, which enable me to work effectively either on my own or as a part of the team with interpersonal communication skills. Cultivate and maintain relationships with IT vendors. Serve as a vital resource for Help Desk staff, overseeing daily support operations, and providing assistance. I am a confident, enthusiastic, and energetic person with an ability to learn and adapt quickly to changing circumstances accepting challenges and to tackle them even in situations under pressure.


Experience

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IT Administrator
Mamango Pvt Ltd
May 2017 - Present | Islamabad, Pakistan

• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Planning and undertaking scheduled maintenance upgrades.
• Setting up accounts for staff.
• Investigating, diagnosing and solving computer software and hardware faults.
• Configuration and Troubleshooting of Router for the Network Connectivity.
• Troubleshoot and resolve different issues relating to Software/Hardware/Network.
• Troubleshoot Internet Connectivity related problems.

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Digital Media Manager
Adverto solutions
Jan 2017 - May 2017 | Islamabad, Pakistan

• Brand Development
• Identify Target Customers
• Solid Content Strategy
• Promotion Strategy
• Engagement Strategy
• Conversion Strategy
• Create and manage all published content (images, video and written).
• Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.

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Lecturer CTI (Computer Science)
Govt. Post Graduate College for boys, Satellite town, Rawalpindi
Oct 2015 - May 2016 | Rawalpindi, Pakistan

Lecturer (CTI) at Computer Science department.
Lecture planning, preparation and research.
Contact and teaching time with students.
Checking and assessing students' work.
Encouraging personal development via tutorial or pastoral work.

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CRS
Telex
Jul 2015 - Sep 2015 | Rawalpindi, Pakistan

• Organizing files and collecting data to be entered into the computer.
• Enter new customer information into system
• Update existing customer information process orders, forms and applications
• Typing in data provided directly from customers
• Transferring data from paper formats into computer files or database system
• Make sure that accurate data has been entered into the database
• Follow data program techniques and procedures to maintain data entry requirements

Education

Ciscom Muree Road Rawalpindi
Certification, Cisco Certified Network Associate (CCNA)‎
Networking
Incomplete
2018
University of Arid Agriculture, Murree Road
Bachelors, BCS/BS, BS(IT)‎
Information Technology
Percentage 75%
2015
Faisalabad Board
Intermediate/A-Level, Faculty of Science (Pre-Engineering), F.Sc Pre-Engineering‎
Percentage 68%
2007
Faisalabad Board
Matriculation/O-Level, Matric in Science, Matric in Science‎
Percentage 63%
2005

Skills

Expert Active Campaign
Intermediate Caption Translation
Beginner Cisco Routers Knowledge
Expert Go High Level
Expert Handling Assignments
Intermediate Hardware Command
Beginner LAN Switching
Beginner Netwoking
Beginner Shopify Stores
Expert Software Installations
Intermediate Troubleshooting networks
Expert Unbounce
Intermediate Wix Knowledge
Intermediate جوجل ادووردز

Languages

Expert Punjabi
Expert Urdu
Expert English

Muhammad Contacts

Hafiz Muhammad Jawad
Heavy Mechanical Complex, Taxila