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Zahra .
Customer Services Representative
Hospitality Services - Multan, Pakistan
Summary
Just trying to boost up my professional career by working in dynamic and challenging environment
Experience
Customer Services Representative
Hospitality Services
Jan 2020
- Present
| Multan, Pakistan
Working in front office looking forward to get more reservations and assured for customer satisfaction. Also responsible for safe & secure check ins and check out.
Education
University of Education
Masters,
Masters in Business Administration,
HRM.
CGPA 3.5/4
2015
Skills
Beginner
Quality Assurance
Beginner
360 Recruitment
Intermediate
Accurate Record Keeping
Intermediate
Actuate Reporting
Intermediate
Administration Skills
Intermediate
Administrative Organization
Expert
Advance Care Planning
Intermediate
Analytical Skills
Beginner
Appointment Scheduling
Beginner
Appraisal Management
Beginner
Talent Acquisition
Beginner
B2B Business Development
Intermediate
B2B Marketing Strategies
Expert
Branch Management
Expert
Building Performance
Beginner
Business Exposure
Intermediate
Business Management Solutions
Intermediate
Cafeteria Management
Beginner
Call Center Development
Intermediate
Call Control
Intermediate
Call Handling
Intermediate
Cash Handling
Beginner
Client Analysis
Intermediate
Client Dealing
Intermediate
Client Handling
Intermediate
Client Relationship Management
Beginner
Client Resolution
Intermediate
Complaint Management
Intermediate
Computer Proficient
Intermediate
Computer Skills
Intermediate
Configuring Software
Intermediate
Content Audit
Beginner
Content Wiring
Intermediate
Cooordination Skills
Intermediate
Coordination
Expert
Coordination Skills
Expert
Corrective Maintenance
Beginner
Craft Command
Beginner
Creative Writing
Intermediate
Critical Incident Stress Management
Intermediate
Critical Thinking
Intermediate
Cross-team Communication
Beginner
Curriculum Assessment
Beginner
Custom & Import Documentation
Intermediate
Customer Acquisition Skills
Intermediate
Customer Acquisition Strategies
Intermediate
Customer Analysis
Intermediate
Customer Care Representation
Expert
Customer Dealing
Intermediate
Customer Relationship Management
Languages
Intermediate English
Expert Urdu
