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Summary
Worked at Mindbridge PVT LTD for more than 2 year as a (CSR) Customer support representative (Team leader) and as Sales representative in different telco campaigns for 2 years and always worked as a deserving and the most flexible man at my position and still achieving to learn.
Experience
Customer Support Executive
Customer Support Executive● Resolving the Customer issues in a good manner of time and providing the best resolution for their issues.● Attracting potential customers by answering product and service questions and suggesting information about other products and services.● Providing Call Support,Chat Support, and Email Support to customers.• Resolving the Customer issues in a good manner of time and provide them a best resolution.● Maintains customer records by updating account information.● Resolving product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.● Contributing to team effort by accomplishing related results as needed.
Telesales Representative TSR/CSR
Sales Representative:Working experience of more than 6 months on U.S based energy deregulation campaigns(inbound or outbound).
Sales Representative /Sales Executive
Sales Representative :Working experience of more than one and half year as Sales representative on multiple Telco U.S based companies At&t,Spectrum,Comcast,Frontier,Home Security (Adt,Vivant,SHS).
