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Summary
With a Master of Information Technology from the University of Gujrat, I am an IT Specialist at the Army Aviation Engineering School, where I have been supporting the IT needs of the organization for over 7 years. I have a strong foundation in computer instruction, network administration, and troubleshooting for both PCs and networks, as well as web development, ecommerce, and SEO using WordPress and Shopify platforms.
In addition to managing the servers, installing and maintaining the hardware and software, training and assisting the users, and ensuring the network security, I also create and update the website, making it user-friendly, informative, and optimized for search engines. Furthermore, I collaborate with the security team to install and monitor CCTV cameras, configuring and troubleshooting them to provide clear and reliable footage. I am passionate about learning new technologies and applying them to improve the IT infrastructure and services of the organization. I value teamwork, innovation, and excellence, and I bring diverse perspectives and experiences to the IT department.
Experience
Computer Instructor, Network Administrator, IT Support Specialist
Computer instructor with 7 years experience successfully imparting IT knowledge to over 3000 students, achieving a 90 student satisfaction rate
Network administrator managed infrastructure for organization with 200+ devices while maintaining 99 uptime
Reduced network downtime by 50 over 2 years by proactively monitoring and troubleshooting issues
Developed 10+ WordPress websites
Configured and maintained 100+ CCTV security camera systems across 3 locations
Handled server management for organization with 500+ employees, achieving 99.95 uptime
Resolved over 100 hardware and software issues as IT support technician, ensuring 99 uptime
Hardened organization computers and network through patching, policy setting, and access control for enhanced security
Quickly diagnosed and troubleshot network connectivity and performance issues to maximize uptime
