Summary

In a competitive customer service landscape, I thrive on delivering standout experiences that exceed expectations. Leveraging my skills in problem-solving and communication, I navigate challenges with finesse, ensuring client satisfaction. Continuously adapting to evolving customer needs, I remain dedicated to staying ahead in this dynamic field. My commitment to excellence drives me to consistently surpass industry standards and contribute to the organization's success.

Experience

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Customer service Executive
The lead forum
Nov 2023 - Mar 2024 | Karachi, Pakistan

As a customer service Executive I handled customer inquires and resolved issues improving problem solving and communication skills

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Customer service representative
Connect right international
Jun 2022 - Aug 2023 | Karachi, Pakistan

There was outbond and inbound campaign about pilots

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Teacher
Private school
Feb 2021 - Mar 2022 | Jamshoro, Pakistan

As a teacher I was managed classroom and built leadership and communication abilities

Education

University of Sindh
Bachelors, Bachelors in Science, ‎
Anthropology
2023
Public schools Hyderabad
Intermediate/A-Level, , ‎
Biology
2019

Skills

Expert Customer Relationship Management
Expert Customer Service Skills
Intermediate Multitasking Skills
Intermediate Office Support
Intermediate Official Tasks Handling
Expert Problem Solving
Expert Record Keeping
Intermediate Reporting Skills
Intermediate Retail Product Management
Intermediate Social Networking
Expert Social Welfare Management
Expert Stock Control
Expert Stock Management
Expert Store Knowledge
Beginner Store Operations Management

Languages

Expert Urdu
Intermediate English