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Muhammad Irfan
Customer Service Representative
Call Centre - Lahore, Pakistan
Experience
Customer Service Representative
Call Centre
Mar 2021
- Feb 2022
| Lahore, Pakistan
It was a full time job where my responsibilities were to engage with customers, selling them flagship products of apple and Samsung.My other responsibility was operating as data entry operator, where I enter the data into computer system.It was a nice experience, I benefited both myself and call centre as well by increasing sales and operations.
Education
University of Sargodha
Bachelors,
Bachelors in Science,
BS Economics
Economics and Finance
2020
Skills
Intermediate
Cash Details
Intermediate
Ledger Maintaining
Beginner
Accounting
Intermediate
Accounts Administration
Beginner
Agriculture Credit
Beginner
Branch Management
Beginner
Branch Support
Beginner
Business Development
Beginner
Business Development Process
Beginner
Business Development Strategies
Beginner
Call Handling
Beginner
Cash Flow Management
Beginner
Client Acquisition Skills
Beginner
Client Dealing
Beginner
Client Relationship
Intermediate
Communication Skills
Beginner
Coordination Skills
Beginner
Coordination Skillss
Beginner
Corporate Marketing
Beginner
Corporate Accounting
Beginner
Customer Care Representation
Beginner
Customer Contact Skills
Beginner
Customer Relation Management
Beginner
Customer Service
Beginner
Data Analytics
Beginner
Financial Accounting
Intermediate
Financial Analysis
Beginner
Financial Data
Beginner
Financial Management
Beginner
Financial Service Management
Intermediate
Fluent in English
Beginner
General Ledger
Beginner
Lead Genaration
Beginner
Manage Client Relationships
Beginner
Market Knowledge
Beginner
Marketing Strategies
Intermediate
Microsoft Excel
Beginner
Microsoft Power Point
Beginner
Microsoft Word
Intermediate
MS Office
Beginner
Operational Tasks Handling
Beginner
Payroll Processing
Beginner
Presentation Skills
Beginner
Record Keeping
Beginner
Relations Management
Beginner
Relationship Building Skills
Beginner
Relationship Management
Beginner
Reporting Skills
Beginner
Risk Management
Beginner
Sales
Languages
Intermediate Punjabi
Expert Pashto
Intermediate English
Intermediate Hindi
Intermediate Urdu
