Summary

Having more than nineteen years of experience on my credit in Operations, Billing, Supply Chain, Trade Services (entire management of export consignments from order processing to the collection of payments), Handling of L/c, Customer Services, Billing, recovery, accounting and Sales Administration, Warehouse Controlling, Management of Departmental claims / expenses (including reimbursement of team members), Audit coordination, Sales operations, digital marketing, social media marketing, Key Account Management, satisfaction and feedback analysis, camp activity, time management, strong counselling and analytical skills, teaching and conduct trainings. I have been mainly involved in Customer Care, Logistics Supply Chain and Sales Operations.

I am a consistent performer, in terms of interactive communication and responsive to my colleagues and eager to help whenever possible. I am good at team work, able to consider and analyze different opinions, and take the lead when necessary.

Experience

Company Logo
Senior Billing / Operations Professional
K Electrics
Nov 2014 - Present | Karachi, Pakistan

 

Company Logo
Visiting Faculty
SIMT - Sindh Institute of Management and Technology
Mar 2017 - Dec 2019 | Karachi, Pakistan

Company Logo
Sales Admin & Operations Specialist
J & P Coats Pakistan (Pvt.) Ltd.
May 2006 - Nov 2014 | Karachi, Pakistan

 

Company Logo
Assistant Manager Accounts
M/s Jupiter Insurance Company Ltd.
Dec 2003 - May 2006 | Karachi, Pakistan

Company Logo
Internship
M/s. Tanzeem & Company, Chartered Accountants
May 2004 - Jun 2004 | Karachi, Pakistan

Company Logo
Internship
United Bank Limited (UBL)
Jun 2003 - Jul 2003 | Karachi, Pakistan

Education

PAF Karachi Institute of Economics & Technology (PAF-KIET)
Masters, Masters in Business Administration, ‎
Finance, Marketinng
2008
PAF Karachi Institute of Economics & Technology (PAF-KIET)
Bachelors, Bachelors in Business Administration, ‎
Management
2004
Pakistan Shipowner Govt College
Intermediate/A-Level, , ‎
Pre-Medical, Sciennce
1992
St. Jude’s High School
Matriculation/O-Level, , ‎
Science
1990

Skills

Expert Account Mapping
Expert Apparel Experience
Expert Billing Solutions
Expert British Accents
Expert Client Aquisition
Expert Client Followup
Expert Client Relationship Management
Expert Closing
Expert Cooordination Skills
Expert Customer Analysis
Expert Customer Interaction Management
Expert Customer Relationship Management
Expert Customer Service Skills
Intermediate Data Handling & Analysis
Intermediate ERP Systems Familiarity
Intermediate Finance Management
Expert Fluent in English
Intermediate Income Reconciliation
Expert International Business Exposure
Expert Inventory Planning
Expert Invoice Discounting
Expert Invoice Processing
Expert Key Account Management
Intermediate Korean Teaching
Intermediate Logistics Management
Expert Operation Monitoring
Expert Operations Control
Expert Operations Management
Intermediate Payroll Processing
Expert Pipeline Management
Expert Planning and Budgeting
Expert Relations Management
Intermediate Revenue Recognition
Expert Sales Management
Expert Security Principles
Expert Stock Control
Expert Strategic Sales
Expert Team Management
Beginner Technical Recruitment
Expert بناء العملاء
Expert تقوية العلاقات مع العملاء

Languages

Expert Urdu
Expert English

Syed Contacts

Muhammad Haris
Khan International Brands Pvt ltd