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Summary
An IT professional with 12+ years of experience and managerial skills, having extensive experience in Physical / Virtual Systems & Network Infrastructure, deployments, and management.
Projects
Experience
Assistant Manager - IT
Supervise Configuration, Design & Implementation of IT Infrastructure
Team Management, Shift Scheduling for 24/7 operations, Role Determination for team members, Conducting professional enhancement sessions with team members
Vendor evaluations, coordination and management.
Negotiatiating SLAs with Vendors
Maintain Services / Infrastructure uptimes as per agreed SLAs
Attending technical meetings with Vendors & Clients.
IT Policies implementation and management
Design, Implement IT infrastructure policies as per ISMS standard
Conducting awareness sessions for various departments and clients for better understanding of IT policies and procedures
Monthly reporting and presentations to Higher Management for Infrastructure performance capabilities / Status
Resolving conflicts with internal and external parties
Analyze, review and test server softwares/ applications on test bed before going in production environment
Systems & Network Infrastructure analysis for needed (software or hardware) upgrades
Network Administrator
Implementation and Configuration of (Windows Server 2008 R2 DC, ADC, TMG Proxy server, Antivirus Server).
Ensure connectivity with client side / metro network.
Monitoring servers and network devices through NMS.
Implementation and configuration of Juniper Firewall, Cisco routers and Switches, Maipu layer2 / layer3 Switches) as per client SLA.
Implementation and configuration of Wi-Fi routers & A.P with MAC filtering / binding.
Planning and assigning the task to the team members for deployment of new system and network level changes.
Manage Exchange Server 2010, in DAG mode.
Implementation and configuration of GFI End point protection to restrict USB device access.
Applying Group Policies as per organizational access policies.
Administration of Active directory, Microsoft forefront endpoint protection 2012, File server, WSUS
System Support Engineer / Network Support
Implementation and Configuration of Windows 2008 domain Controller, Windows ISA,TMG Proxy server, Antivirus Server.
Ensure connectivity of Head Office through VPN (IPSEC) to facilitate the users in remote software access.
Ensure connectivity of Network as well as Internet
Installation / Configuration & Monitoring of Antivirus Server
Resolve daily System & Network issues for internal & external users.
Monitoring servers and network devices through NMS (PRTG, ORION).
Implementation and configuration of (Cisco router ACLs and Cisco Switch C500 Vlans) as per Head Office Requirements.
Implementation and configuration of Linksys Wi-Fi router & APs with Linksys DMZ.
Log Monitoring for any unexpected behaviors (Web-server, Windows Wsus, Backup Exec 2010,Raplistore)
Datacenter activity supervision (Windows 2008 domain Controller, ISA, TMG Proxy server, Antivirus Server) Branch Office.
I.T Incharge
Implementation and Configuration of Windows domain Controller, Windows Proxy server, Antivirus Server
Ensure connectivity of Head Office Applications (Oracle 9i) from client end to Server to facilitate the users.
Installation and configuration of Systems at Client end
Conducting sessions for user awareness
Ensure network / Internet Connectivity for end user activity.
Conducting Network wide virus scans to protect systems from malicious attacks.
Resolve daily System & Network issues.
Datacenter supervision
PC Support Officer
Administering Windows 2000 server based domains
LAN configuration & management
Network and Hardware Troubleshooting
OS Installation
Automate entry software
Project Implementation Methodology
Projects Monitoring
Projects Review
Installation of Visual Basic Database and Crystal Reports
