Summary

• Over 6 years of diverse working experience as Business Analyst for ERP & CRM Applications and Implementations
• Helping businesses Implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners
• Managed and Involved in User Training, Product Support, Technical Writing, Requirement Analysis, UAT’s and implementation of Solutions & Software’s
• Managing Teams, Tasks , Resource Allocation, Due Dates and Project Milestones for successful project deliveries and timely completion of tasks
• In depth knowledge of Tier One ERP environment Microsoft Dynamics AX & Salesforce CRM (Classic & Lighting Platform)
• Vivid understanding of automated HR & Payroll, Trade & Logistics, Inventory Management Advance Warehouse Management & System Administration Modules
• Attained International Experience.

Projects

SHAHI ENTERPRISE Pvt Ltd
Bulk Oil Storage & Transporation Co Ltd.
Green Star Social Marketing
Omni Group of Companies
Marie Stope Socety

Experience

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Senior Business Analyst & Functional Consultant MS Dynamics 365
Abdull Fouad Holding
Mar 2020 - Present | Dammam, Saudi Arabia


 Work as lead analyst & consultant for the implementation of supply chain modules for the implementation of Microsoft Dynamics 365.
  Standalone Manage documentation, business process workshops, CRP, UAT and customer trainings.
  Identify, analyze and suggest best possible solution using the technologies to achieve maximum efficiency.
  Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
 Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
  Creating user and training documentation, and conducting formal training classes
  Categorizing and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior
 Developing functional specifications for use by system developers
Using data and process modelling techniques to create clear system specifications for the design and development of system software

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Business Analyst & Quality Assurance Team lead
Viftech Solutions (Pvt.) Ltd.
Mar 2019 - Nov 2019 | Karachi, Pakistan


Managing Business Analyst & Quality Assurance Team
Responsible for Initial Requirement Analysis and Overall Documentation
Responsible for Post Development Quality Testing
Manage Resource Allocation & Their Assignments

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Business Analyst & Salesforce Administrator
Tectonic IDC
Sep 2018 - Mar 2019 | Karachi, Pakistan

Worked as Business Analyst & Salesforce Administrator

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Business Analyst & Salesforce Admin
Tectonic IDC
Sep 2018 - Feb 2019 | Karachi, Pakistan

•Working with Stakeholders to verbalize and document business & reporting requirements
•Using Agile Methodologies to Implement Salesforce (Sales & Service Cloud)
•Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
•Implement and manage the Reporting solution to produce innovative, flexible and high quality reports for all areas
•Work with relevant stakeholders and utilize systems and intelligence to understand the environment and contribute where appropriate

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Business Analyst & Microsoft Dynamics Functional Consultant
Maison Consulting & Solutions
Nov 2014 - Sep 2018 | Karachi, Pakistan

• Gathering, clarifying & analyzing business process requirements from users
• Prepare detailed business & technical documentation and process workflows (FRD, FDD, UAT Scripts and Training Manuals)
• Prepare & discussed detailed functional specification document for any customized solution
• Providing consultancy on Business Process Management solutions to meet the requirements as defined by users
• Working with Project Manager to ensure that analysis & development meets the established scope & time
• Provide functional support around supply chain domain in Dynamics AX (Trade & logistics). Make sure that the users & organization use the application efficiently
• To provide assistance to users if needed to make sure that they are correctly trained.
• Identify detail business requirements process from the business and users
• Conduct project meetings and allocate tasks to personnel

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Associate Consultant & Business Analyst
Sidat Hyder Morshed Associates (Private) Limited
Oct 2013 - Oct 2014 | Karachi, Pakistan

• Perform business analysis workshop to gather business requirements from users
• Prepare detailed business process documents to map requirements with the system
• Discussed & propose solution with programmers, other technical staff for development
• Provide functional Support around supply chain domain for ERP implementation
• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Business Analysis, Requirement Mapping and Documentation

Education

Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)
Masters, Masters in Business Administration, Masters In Business Administration‎
Supply Chain and Logistics Management
CGPA 3.1/4
2016
Bahria University
Bachelors, , Bachelor of Business Administration‎
Management Infomation System
CGPA 2.9/4
2013

Skills

Intermediate Ability To Create Creative Content
Intermediate Agile Application Development
Expert agile business analyst
Intermediate Agile Leadership
Intermediate Agile Modeling
Intermediate Agile Project Management
Intermediate Agile Scrum Testing
Intermediate Agile Testing
Intermediate Agile Waterfall Methodologies
Intermediate American Incessant
Intermediate Architectural Project Management
Intermediate BRS
Intermediate Business Analysis
Intermediate Business Analysis Monitoring
Intermediate Business Anlysis
Expert Business Intellegence
Intermediate Can Work Independently And Work Under Pressure
Intermediate Cloud
Expert Conflunce
Expert Conservation Awareness
Intermediate Critical Thinking Skills
Intermediate CRM Command
Intermediate CRM Integration
Expert Data Analysis. Problem-solving. Specific industry
Expert Documentation
Expert Documentation Gathering
Intermediate ERP Implementation and Project Management
Intermediate ERP Implementations
Intermediate ERP Software Command
Intermediate Excellent Problem Solving Skills
Intermediate Experience In Card Industry
Expert Familiar with SDLC Methodologies
Intermediate Field Task Management
Expert Fixed Asset Management
Intermediate Forecasting
Intermediate Good Writing Skills
Intermediate Handling Assignments
Intermediate High-Impact Presentations
Expert Impact Analysis
Expert IT Business Analyst
Intermediate IT Project Lifecycle
Intermediate IT Security
Intermediate Jira Configuration
Expert Lab Knowldge
Intermediate Leadership Collections Handling
Intermediate Lean Business Processes
Intermediate Legal Research Skills
Intermediate LTN
Expert Management Consulting
Intermediate Microsoft Dynamics

Languages

Expert English