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Muhammad Zaeem
Customer Support Executive
Mindbridge Pvt. Ltd. - Lahore, Pakistan
Summary
Seek new responsibilities and use initiative. To work in a challenging position with an organization that offers opportunities for research, management and teamwork.
Experience
Customer Support Executive
Mindbridge Pvt. Ltd.
May 2018
- Present
| Lahore, Pakistan
In Incident Response Team
- Working over Email Support
- Experienced in handling the severe cases within the policy criteria
- Know how of \"SalesForce\" for policy updates
Room Reservation Executive
The Residency Hotel
Jun 2017
- Feb 2018
| Lahore, Pakistan
as Reservation Manager
- Email Handling
- Rooms booking
- Rooms allocation
- Reporting on daily basis to higher staff
Education
University of Sargodha
Masters,
Masters in Business Administration,
Finance
CGPA 3.1/4
2017
University of the Punjab
Bachelors,
,
Bachelors of Commerce
Accounts, Audit and Finance
2013
Skills
Intermediate
Chat Support
Intermediate
data Audit
Expert
Data Entry
Expert
Knowledge Of Urdu Language At C1-C2 Level
Intermediate
Marketing Email Writing
Intermediate
Microsoft Powrepoint
Intermediate
MS Excel
Beginner
Salesforce.com
Expert
Time Management
Expert
Web Scraping
Languages
Expert Urdu
Intermediate Punjabi
Intermediate English
