Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and priortization abilities.A customer oriented, multitasking .
Expert in understanding the business requirement.
Excellent in identifying the need of organization.
Excellent in understanding and analyzing the human behavior.
Proficient in coordinating with the people

Projects

recruitment and placement

Experience

Company Logo
Business Development
Langspire
Oct 2017 - Present | Islamabad, Pakistan

Email marketing, Research, Data management

Company Logo
customer relationship officer
toyota azad motors
Nov 2014 - May 2017 | Mirpur (AJK), Pakistan

Responsible for assigned sales targets (monthly, quarterly and annually).
Goals set for centers month on month, maintaining relationship with target customers, Customer service, ensuring high rate of return on investment, sales support and sales.
Operating Internet, Updating all records and documents (Hard copy as well as Soft copy),
Purchasing and maintaining stocks, Data Entry, Updating accounts, Compiling MIS reports
Networking with different stake Holders and organization.
PropeFollow up for payment.
Develop new sample for client.
Maintain good relation with client.r execution of order and dispatch it on time.

Company Logo
Customers relationship officer
Pakistan Telecommunication Company Limited (PTCL)
Aug 2012 - Oct 2014 | Islamabad, Pakistan

Deals with complaints and orders also answer questions about product and services.
Maintaining and develophones queries
Reviewing your own sales performance, aiming to meet or exceed targetsping relationships with existing customer in person via calls and mails
Cold calling to arrange meetings
Gathering market and customer information
Responding to incoming mails and phone queries.
Reviewing your own sales performance, aiming to meet or exceed targets

Education

Preston University
Masters, Masters in Business Administration, MBA‎
Human Resource
CGPA 2.9/4
2014
Mohi-ud-Din Islamic University
Bachelors, , BBA‎
HR
2011

Skills

Intermediate Car trade
Expert Compute Skills
Expert customer dealing
Expert Marketing
Expert Relationship Management
Intermediate Software Sales
Intermediate software use
Intermediate Vehicle Documentation
Expert Branch Support.
Expert Business Development Process
Intermediate Concept Planning
Expert Conservation Awareness
Expert Coordination Skills
Expert Energetic Skills
Intermediate entreprenerial
Beginner Excellent speaking skills in the target language
Intermediate Excise & Taxation expert
Expert Handling Assignments
Expert Happy
Expert Inspection Implementation
Intermediate Nutrition Management:
Intermediate Organizational
Expert Presentation Skills
Expert Quality Control Processes Command
Expert Record Keeping
Intermediate Report Developing
Intermediate RESTful APIs
Intermediate Vape Knowledge

Languages

Expert English