Summary

Results-driven Information Management and Monitoring & Evaluation (M&E) Professional with 7+ years of experience in humanitarian and development sectors. Strong expertise in data management, analysis, and visualization to support evidence-based decision-making for UN agencies, INGOs, and humanitarian organizations.


Holding a Diploma in Information Technology and an MBA in Project Management & Information Systems, with hands-on experience in KOBO Toolbox, ODK, Power BI, Tableau, and SPSS. Adept at designing digital surveys, managing Information Management Systems (IMS), and conducting qualitative and quantitative assessments to ensure effective program implementation, impact evaluation, and beneficiary feedback analysis.


Proven ability to develop interactive dashboards, automate data workflows, and generate insightful reports that align with monitoring frameworks, donor compliance, and humanitarian standards. Skilled in GIS mapping, remote data collection, and capacity-building for field teams to enhance data-driven decision-making.


Projects

improvement of Record Preservation Archive Management Infrastructure & R&D

Experience

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Project Assistant - Case Management
UN-IOM
Jul 2024 - Mar 2025 | Islamabad, Pakistan

 1. Case Management and Adjudication Support
Assist in managing and processing case files, ensuring accuracy and compliance with organizational and donor requirements.
Review case documents for completeness, clarity, and alignment with adjudication guidelines.
Support the adjudication team by preparing case summaries, compiling evidence, and organizing documents for review in the START system.
Maintain and update case records in the START system, ensuring real-time accessibility and adherence to organizational policies.
2. Document Digitization
Facilitate the digitization of physical records by scanning, indexing, and uploading documents into the START system.
Ensure that digital files are well-organized, secure, and accessible while maintaining compliance with data protection and organizational guidelines.
Perform regular quality checks on digitized files to ensure high accuracy and integrity.
Collaborate with IT teams to resolve technical issues related to the START system and document digitization tools.
3. Data Integrity and Management
Ensure that all case-related data entered into the START system is accurate, complete, and up-to-date.
Conduct routine data validation and cleaning to uphold data integrity and compliance with internal and donor standards.
Generate regular and ad-hoc reports from the START system, ensuring accurate analysis of trends and performance metrics.
Monitor data security protocols and manage user access to the START system to maintain confidentiality and integrity.
4. Coordination and Communication
Liaise with internal departments, stakeholders, and partners to ensure seamless case processing.
Respond to queries regarding case statuses, processes, or technical issues in the START system.
Assist in coordination during audits, monitoring visits, and evaluations related to case management and digitization.
5. Capacity Building and Training
Support training initiatives for staff on the use of the START system, including case management and digitization protocols.
Develop user-friendly guides and training materials on the START system, data entry, and digitization processes.
Provide technical support to staff regarding system upgrades or process enhancements.
6. General Administrative Support
Maintain both physical and digital case files, ensuring they are accessible and securely stored.
Prepare meeting notes, presentations, and other documentation as needed.
Assist in logistical arrangements for adjudication meetings, trainings, and workshops.

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Programme Assistant | Information Management
UN-IOM
Nov 2022 - Apr 2024 | Hyderabad, Pakistan

1.Data Collection and Management
Collect, consolidate, clean, and manage data from field offices, implementing partners, and other sources.
Support the maintenance and update of program databases and tracking systems.
Ensure the accuracy, consistency, and timeliness of programmatic data.
2.Information Analysis and Reporting
Analyze datasets to support evidence-based programming and project implementation.
Prepare regular and ad-hoc reports, dashboards, infographics, and visualizations to inform program decision-making and donor reporting.
Draft situation reports, fact sheets, and briefing notes.
3.GIS and Mapping Support (if applicable)
Assist in creating and maintaining geographic information system (GIS) mapping products (site locations, displacement tracking, etc.).
Support spatial analysis for needs assessments and reporting.
4.Support to Project Monitoring and Evaluation (M&E)
Assist in monitoring project indicators, tracking progress, and documenting lessons learned.
Support needs assessments, surveys, and evaluations through data collection and entry.
Maintain project filing and documentation systems (both physical and electronic).
5.Coordination and Liaison
Liaise with implementing partners, government counterparts, and other stakeholders for data and information exchange.
Support coordination meetings by preparing minutes, summaries, and relevant materials.
6.Technical Assistance and Capacity Building
Support capacity building activities by assisting with training materials and sessions related to information management, data collection tools, and systems.
Provide technical support to field staff on data management tools (like KoboToolbox, ODK, Excel, etc.).
7.Administrative and Operational Support
Provide administrative support related to procurement, finance, and logistics for information management activities.
Assist in drafting correspondence, concept notes, and standard operating procedures (SOPs) as needed.

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Program Assistant And M&E
International Medical Corps
Aug 2022 - Oct 2022 | Hyderabad, Pakistan


Monitor the field activities based on the project implementation plan as per approved monitoring and evaluation tools.
Monthly data collection, data entry & data analysis based on project requirements with ensuring data accuracy and reliability.
Provide timely inputs for new initiatives and improvements on M&E issues to the management team.
Participate in the project's quality, implementation, particularly through identifying weaknesses and strengths in M&E issues and reporting to the management team.
Participate in the evaluation of the projects results and achievements.
Actively participate in project implementation & coordination meetings.
Provide inputs to project reports and publications upon request of the management team.
Prepare weekly/monthly schedule of monitoring and evaluation related activities.
The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
Code of Conduct It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.
If you see, hear or are made aware of any suggested activities then you have an obligation to report.
Emergency Response Maintain flexibility to take on added responsibilities as and when needed.
Responsible to maintain coordination and communication with the field teams for operational/logistic support for the Regional Coordinator
Responsible for timely collection, compilation and maintaining a chronological record of the PPM data, minutes of meetings, and financial and programmatic records from the field teams of project districts
Responsible for assisting the Regional Coordinator in field supervision and monitoring of PPM activities and maintaining a log of monitoring visits and reports
Coordinate with HR Assistant for team work a

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MEAL Officer
Thardeep Rural Development Programme (TRDP)
Jun 2020 - Jul 2022 | Hyderabad, Pakistan

• Provide technical advice and support (Assessments, surveys, case studies development, tool /questionnaire development) capacity building of partner on outcome impact orientation guideline,
• Responsible for designing, planning and implementing of the M&E activities of the project as per logical framework approach.
 • Support and conduct Pre KAP, Post KAP, Base line and End line survey as per project design and documented.
 • Develop monitoring and impact indictors for the project success and smooth implementation.
 • Report weekly, monthly, quarterly, annually, Interim and end line report of project activities.
 • Monitor the project activities on regular bases and support evidence-based decision making in project interventions.
 • Conduct field visits to ensure quality of work and to identify the gaps in process of implementation and communicate accordingly in form of field visit reports.
 • Provide inputs, information and statistics for project reviews and planning workshops and assist the Project Coordinator in preparing relevant reports.
 • Keep close collaboration with project teams, CO/VO, Govt Officials and other stake holders in the project area.
 • Prepare and maintain the MIS/data base of the project activities and will be responsible for the collection & analysis of different data in relation to the project activities. 
 • Monitor and evaluate overall progress on achievement of results and support monitoring and evaluation of the effects and impact of the project.
 • Provide timely and necessary feedback on going project activities and its implementation to Project Coordinator.
 • Check and verify project beneficiaries as per criteria in proposal documents.
 • Ensure Complain Response Mechanism(CRM) at Field and Office level and orient about community and staff.
 • Compile record, document and share success/failure case studies/stories project relevant with pictures/photos.
 • Any other task assigned by Project Coordinator.

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Nutrition Information System
Thardeep Rural Development Programme (TRDP)
Apr 2019 - Jul 2020 | Dadu, Pakistan

Implement and maintain the MIS of the project and contribute to the preparation of MIS reports as required, CHS and CWs performance reports;
Preparation of monthly/quarterly/half yearly/yearly MIS reports on Nutrition suppliments to screened children, mothers lactating and PLW and malnutrition cases findings , refered to BHU, OTP
Assist the Project Manager in preparing other relevant reports;
Organize and conduct training on MIS for project staff in data entry;
Assist Project Manager in the preparation of reports on the findings and lessons learned from project;
Provide input and update information related to local governance in RSPN,AAP,PPHI and ACF
Assist Project Manager in preparing monthly and quarterly reports on Project progress based on MIS reports on project activities;
Support to prepare Issues Log and Risk Log for the project;
Prepare and maintain data base in NIS System on the relevant information.

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Digital Processing Assistant (System Administrator DPA-BS16)
Cabinet Division, Islamabad
Dec 2016 - Jun 2019 | Islamabad, Pakistan


Experienced Information Management & Archiving Specialist with expertise in data coordination, digital preservation, and document processing.
Managed and updated databases for scanned files, images, PDFs, and EPUB formats, ensuring secure storage and accessibility.
Designed and implemented E-Libraries, providing virtual access to scholars for confidential R&D purposes.
Coordinated with multiple departments to gather and analyze data for progress reports and documentation.
Processed and organized ministerial-level correspondence, including Gazette publications, meeting minutes, and official reports.
Maintained and preserved archival records of Cabinet documents within an archive management system.
Developed microfilming and digital storage solutions (CDs, drives) following archival preservation standards.
Assisted in e-communication system analysis, supporting the development of e-libraries, websites, and digital secretariat platforms.

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Assistant Commercial Officer
Consulate General of Sri Lanka
Oct 2010 - Feb 2014 | Karachi, Pakistan

1- Trade Promotion & Market Analysis
Conduct market research and trade analysis to identify export opportunities for Sri Lankan businesses in Pakistan.
Prepare sector-specific trade reports on exports, imports, tariffs, and investment trends.
Monitor economic policies, trade regulations, and bilateral agreements affecting Sri Lanka-Pakistan trade.
2- Business & Investment Facilitation
Assist Sri Lankan businesses in entering the Pakistani market by providing trade intelligence, regulatory guidance, and business matchmaking services.
Facilitate B2B meetings, trade fairs, and networking events to promote Sri Lankan products and services.
Support investment promotion activities, connecting Sri Lankan investors with Pakistani business partners and vice versa.
3- Commercial Documentation & Liaison
Assisted in Trade-related documentation, certifications, and regulatory compliance matters.
Act as a liaison between government agencies, trade organizations, and private sector firms in Sri Lanka and Pakistan.
Assist in resolving trade disputes, addressing commercial concerns, and ensuring compliance with trade agreements.
4- Economic & Trade Policy Advisory
Provide inputs on bilateral trade policies, investment frameworks, and trade barriers.
Support the Commercial Section in drafting trade policy recommendations and investment strategies. Stay updated on Sri Lanka-Pakistan Free Trade Agreements (FTA), WTO regulations, and global trade developments.
5- Reporting & Administrative Duties
Compile and maintain trade databases, business contacts, and investment directories.
Prepare commercial reports, trade statistics, and briefing documents for senior officials.
Assist in organizing delegations, trade missions, and diplomatic events.

Education

Khadim Ali Shah Bukhari Institute of Technology
Masters, Masters in Business Administration, MBA-MIS‎
Management Information Systems, Computer Networks and Communication, E-Commerce
CGPA 2.7/4
2014
University of Sindh
Masters, Masters in Arts, M.A Social Sciences‎
Social Sciences And Development Studies
Grade B+
2011
University of Sindh
Bachelors, Bachelors in Commerce, B.Com‎
Accounting & Finance, Applied Econometrics, Mathematical Statistics
Percentage 58%
2010
SBTE Karachi
Diploma, Diploma in Information Technology‎
Computer Sciences and Information Technology
Completed
2007
Govt. Degree College
Intermediate/A-Level, Faculty of Science (Pre-medical), FSC‎
Biology, Organic Chemistry, Physics
Grade C+
2004
Government (p) High School Shahdad Kot
Matriculation/O-Level, Matric in Science, SSC‎
Mathematics, Physics, Chemistry
Grade C+
2002

Skills

Expert Workflow Management
Expert Ability To Think Creatively
Expert Academic Databases Management
Expert Academic Program Management
Expert Accounts Finalization
Expert Accounts Management Skllis
Expert Accounts Reconciliation
Expert Adaptability And Resilience
Expert Adaptive Learning
Expert Adaptive Management
Expert Admin Task Management
Expert Admin Tasks Management
Expert Administration Knowledge
Expert Administration Skills
Expert Administrative Management 
Expert Administrative Procedures Command
Expert Administrative Skills
Expert Admission Handling
Expert Adobe CS6 Skills
Expert Adobe Photoshop 
Expert Adoptable To Changes
Expert Advance Level Social Mobilization
Expert Advance Level Social Mobilization And Advocacy
Expert Advantage Database Server
Expert Advocacy
Expert Advocacy and Campaigning
Expert Advocate of Teamwork
Intermediate Agile Project Management
Intermediate Agricultural Researching
Expert Analytic Reporting
Expert Analytic Skills
Expert Analytical Skills
Expert Analytical Reasoning
Expert Analytical Report Writing
Expert Analytical Review
Expert Analytical Skills
Expert Analyze Program Performance Data
Expert Answering Inquiries
Expert Architectural Project Management
Expert Aseptic Technique Knowledge
Expert Assessment Skills
Expert Assessments and Distribution
Expert Assessments and Distributions
Expert Asset Management
Expert Audit Management
Expert Automobile Knowledge
Expert Automotive Knowledge
Expert  Adobe Premiere Pro
Expert Backend Development
Expert Basic Knowledge of Data Analysis

Languages

Expert English
Intermediate Urdu
Expert Sindhi

Companies Followed

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Zafar Contacts

Gohar Ali Shahbaz
Integral Global Consulting
Hoond Raj
Assessment & Development Consultants