Regional sales Manager 24Seven
E-commerce Apni Dukan (B2B Sales)
15th Dec 2021-Till now
 24SEVEN 🚀 is a Pakistani company that aims to transform Pakistan\'s traditional farm-to-table & FMCG value chains with digitization & innovation. The company\'s goal is to accelerate the growth of mom & pop shops in Pakistan by digitizing their businesses, which will make a positive impact within communities.
 
As a Regional Sales Manager at 24SEVEN, I lead a team of 30 people to deal with over 2000 retail network partners in Lahore and Sheikhupura, offering them 900+ SKUs at their doorstep to enhance their profitability. I am responsible for setting and achieving monthly sales targets, taking onboard 100+ franchise partners, and handling customer complaints and satisfaction. I have been working in this role since December 2021, and I have successfully launched a project called Apni Dukan, which aims to uplift kiryana stores in the region.

E-commerce 2000+ (B2B) retail network ( kiryana stores, general stores, Super Stores) in Lahore and Sheikhupora
Aim to uplift kiryana stores where thay can\\\'t get stock at their door step eaisly.
Offering to kiryna and General stores 900+ SKU\\\'s at their door step to enhance their profitbility.
Take onbaord 100+ Franchise partners after boost up their business by providing them solution of stock availabilty.
Responsible for over all over all sales of LHR and SKP.
Monthly Target setting accrding to KPI\\\'s.
Having team of 30 people including 5 cluster Manger and 30 key account Associates.
Responsible for add more partners to the business on daily basis through onboarding associates.
In Just 10 month 1000+ Business partners added and increased sales 13M to 100M per month from Lahore and Sheikupora.
Responsible for brandings of partners through marketing team.
Weekly review meeting with CEO, COO, Head of Growth, Head of Sales Product manager for future executions.
Weekly performance,KPI\\\'s review meetings with sales team.

Startup Project: Milkar.com and Dil Ka Rishta.com)
Responsibilities:
·         Business Development and growth for Tech Startups at Khudi Ventures
·         Tech Project startups.
·         Market research to support Teach team.
·         Project Launching in Major Cities of Punjab
·         Support and suggestions to Tech development team according to market                  need.
·         Cold calling
·         Acquisitions and supply side onboarding
·         Training Sessions of exciting business partners.
·         Market visit to get new clients on board.
·         Weekly meeting with project manager and project head.
·         Warm calling
·         Bring new clients on board.
·         Add more business from clients.
·         Arrange Events to invite new clients
·         Launched project www.milkar.com
·         Get onboard new clients on daily basis
·         Follow up calls to get feedback from clients.
·         Leading Business Development team of 8 People.
·         Leading Verification Team of 6 People

(Project Shaadee.PK)

Assignments of Area Manager:
Daily visit on branches.
Monthly target assignment.
Weekly Meeting with Branch Staff to achieve monthly given targets.
Motivation of the staff.
Collection of payments from branches.
Visit clients for collection of payments.
Manage day to day activities of branches.
Complain Handling of problematic clients.
Problem solving at the spot of problematic clients
Client dealing who are visiting for refund.
Assignments of Marketing:
Participation in Expo\'s (Coca Cola Expo, Lahore and Faisalabad Wedding Expo, Life style weeding expo).
Responsible for Brand awareness using different mediums.
Arrange streamers activity for brand awareness (Vendor Porotolink).
Mall activities to grab potential clients and brand awareness
Assignment of Administration:
Timely completion of civil & Electrical works in branches.
Timely purchase all equipment\'s of Lahore.
Support all Lahore staff members in every phase.
Pro-actively complete all deadlines.
Assignment of Business Development:
Establish eight Branches in Lahore region in 1.6 Years.
Finalize suitable locations for Branches.
Completions of rental agreements with Landlords.
Recommend highly professional human resource for branches.
Complete all printing works timely.
Excellent work on Expo activity.
Successfully organized Expo Event in Lahore and Karachi.
Successfully organized an Event in fortress Square Mall Lahore.
Organize small activities and floats for all branches and zonal office.
Ensure target achievement assigned to branches.
Timely completion of all assignments.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
Resolved conflicts promptly to promote positive environment for customers.
Brought in exceptional candidates to boost team productivity and operational efficiency.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

(Branch less Banking)

• Timely and effective communication of targets and its monitoring/reporting.
• Target Setting of Lahore Team Leaders and BDE’s
• Daily Meetings Team Leaders for target achievement.
• Route planing and taget setting for BDEs.
• Regular market visits to gather insights and competitor information etc.
• Regular market visit out side lahore and engage retailers to get maximum business from market and solve there problems.
• Retail staff motivation and training sessions to ensure that they are well versed.
• MFS (Jcash) Retailer addition.
• MFS (Jcash) Retailer target management and ensure 100% achievement.
• Ensure 100% Sending and receiving to achieve monthly target.
• Provide extra support to customer to avoid loss of customer and retailers.
• Constant improvement in quality of sales (JCash)
• Projects.
• Successfully launched Jcash Wallets.
• Project completed with Reculit to provide them payment solutions for their franchises
• Work on other projects assigned by Regional Manager with the aim to constantly improve Sales Distribution target achievement.

Franchise Management:
Timely and effective communication of targets and its monitoring/reporting
Regular market visits to gather insights and competitor information etc.
Route planning and target setting for DOs
Monitoring of Franchise profitability and staffing
Franchise and Retail staff motivation and training sessions to ensure that they are well versed with product knowledge, systems and procedures.
Distribution:
Ongoing improvement of trends (minimum balance retailers, servicing at retail level)
Retail footprint expansion to increase availability and visibility of products and services
Monitoring channel investment (float of Mobicash and load)
Constant improvement in quality of sales (Postpaid, Prepaid & GPRS)
Projects:
Work on other projects assigned by Area manager with the aim to constantly improve Sales & Distribution target achievement.

• Primarily responsible for implementing collection strategy.
• Playing an important role in ensuring the success and viability of the business.
• Responsible monthly objective of flows, normalization, delinquency, GCL and productivity index.
• Evaluate training requirement of Collection Officers and arrange its conduct for his/her team as central training program
• Help / Guide junior Collection Officers in customer’s management both on telephone and field visits.
• Assist in monthly capacity planning process and ensure sufficient resources are available to achieve the desire goals.
• Allocate accounts equally to Collection Officers at the start of the month with the guidance to achieve the target with 100% Results.
• Backup Shop Manager Mortgages.
• Report Comparison on daily bases and productivity analysis.
• Managing the total portfolio of product (Autos) by resolving customer queries and problems, related to their loan accounts. Soft calling to cure customer repayments.