Summary


A conscientious and professional manager with extensive experience in public relation. Highly organized and efficient person with a thorough and precise approach to projects which has produced excellent results to date. Able to manage own time effectively and priorities workload. Experienced at working tight deadlines and under considerable pressure. Friendly and approachable with excellent interpersonal and customer relationship skills


Experience

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Service Manager
Acumen Pharma (Pvt) Ltd.
Sep 2017 - Present | Islamabad, Pakistan


Book domestic and international reservations for air, ground, hotel, and rail Communicate embassies and gerrys office and airlines.
To handle all visa procedure in groups. 
Prepare the itenary on the demand of client/doctor.
Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. 
Facilitate and book group reservations
 Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
Monitor, sort, and work queues daily to maintain quality control
Remain informed of all airline rules and regulations and current affairs
Communicate information to clients accurately and appropriately
Achieves individual and contractual service level goals related to productivity 
Knowledge of general office PC-based programs, including Microsoft Office Suite Experience with Executive Travel
Strong judgment and decision-making skills
Assist to CEo

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Client Advisor
Euro consultants
Jan 2016 - Aug 2017 | Islamabad, Pakistan


Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships 
Follow the company\'s policies and procedures o Follow up with clients face to face or via Email, E chat. 
Preparing balance sheet, profit and loss statement, and other reports.
Using outlook for official correspondence
Manage all staff attendance file soft/hard and email to all staff o daily basis.
Manage all staff in client visiting record on daily basis 
Managing monthly lave summary, preparing all administrative reports monthly & annual basis. 
Manage petty cash record.

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Teacher
The Educators And The Kenhall Public School
Oct 2011 - Feb 2014 | Rawalpindi, Pakistan

Education

University of Arid Agriculture, Murree Road
Masters, Masters in Business Administration, MBA in Agri Business‎
Agribusiness Management, Agricultural Economics, Agriculture, Business Economics, Finance, Human Resource Development and Management, Live Stock And Dairy Farming
2017
Air University
Bachelors, Bachelors of Education, B.ED‎
Education, Teaching Learning Strategies
CGPA 2.7/4
2011
Technical Education & Vocational Training Authority (TEVTA)
Diploma, Diploma in infromation Technology‎
Communication and Networking, E-Commerce, Java Enterprise Programming, C++, Microsoft Office
Completed
2008
University of the Punjab
Bachelors, Bachelors in Arts, ‎
Arabic Linguistics, Islamic Studies, Political Science
2007
Technical Education & Vocational Training Authority (TEVTA)
Short Course, Certificate in Computer Applications‎
Computer
Completed
2007
BISE
Intermediate/A-Level, Faculty of Arts, ‎
Arabic Linguistics, Education, Islamic Studies
Percentage 65%
2005
Al Huda
Short Course, Excellence of Summer Special Course‎
Quran and Tafseer
Completed
2005
BISE
Matriculation/O-Level, Matric in Arts, ‎
General Science, Islamic Studies
Percentage 64%
2003

Skills

Intermediate Communication
Expert Monitoring And Maintaining Office Conditions
Beginner Talent Hunt
Intermediate Account Management =
Expert Admin Assistance
Expert Admin Task Handling
Expert Administration Skills
Expert Administrative Assistance
Expert Administrative Organization
Expert Administrative Skills
Expert Air Ticketing Knowledege
Intermediate Answering Inquiries
Intermediate Appointment Dealing
Expert  Talent Acquisition
Expert Behavior Change Communication
Expert Canadian Immigration
Expert Client Dealing
Expert Computer Operations
Expert Computer Proficient
Expert Conect With Embassies
Expert Cooordination Skills
Expert Coordination Skills
Expert DMVS
Intermediate Email Campaign Handling
Intermediate Email List Generation
Intermediate Employee Engagement
Expert Employee Management
Expert End To End Recruitment
Expert Event Management
Intermediate Field Force Monitoring
Beginner Fluent in English
Intermediate Hospitality
Expert Hotel Booking
Expert HR Management
Intermediate Human Resource Planning
Expert Immigration Policy Knowledge
Expert Interpersonal Skills
Intermediate Interview Skills
Intermediate Inventory Management
Expert Italian Cooking
Expert Japanese Teaching
Expert Korean Teaching
Intermediate Legal Affairs Management
Expert Management Skills 
Intermediate Marketing Stratergies
Expert micro soft office
Intermediate Microsoft Excel
Intermediate Microsoft Outlook
Intermediate Negotiation Skills
Expert Operating System Administration

Languages

Expert Urdu
Intermediate English