• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Looking after ISO certification, MRT report and compliance issues as per International government regularities

• SERVE AS KEY INTERNAL CONTACT POINT COMMUNICATING OPERATIONS\' EFFECTIVENESS.
• CONTRIBUTE TO OPERATIONS STRATEGY AND ROADMAP DEVELOPMENT.
• BUILT RELATIONSHIPS TO ENSURE ORGANIZATIONAL READINESS TO MEET CHANGING INDUSTRY DEMANDS AS IT RELATES TO OUR OVERALL OPERATIONAL EXCELLENCE.
• ASSIST IN THE DEVELOPMENT A HIGH-QUALITY TRANSPORTATION OPERATIONS TEAM THROUGH PERSONNEL HIRING DECISIONS AND MENTORING.
• PERFORM DAY-TO-DAY OPERATIONAL ENGAGEMENT WITH SEARCH VENDORS.
• IDENTIFY STRATEGIC AND FORWARD-THINKING PROJECTS TO INCREASE/ENHANCE COMPETITIVE STRENGTH USING INDUSTRY LEADING TECHNOLOGY.
• SUPERVISE SCHEDULING OF EMPLOYEES AND MANAGING WORKGROUP ASSIGNMENTS.
• OVERSAW THE DAILY RAMP OPERATIONS AND PROVIDED LEADERSHIP TO ALL SUPERVISORS AND FRONT LINE STAFFING.
• HAVE WORK WITH CORPORATE MANAGEMENT TO MAXIMIZE OPERATIONAL PERFORMANCE IN AREAS OF ON-TIME PERFORMANCE, STAFFING, TRAINING AND SAFETY.
• MAINTAIN A HIGH LEVEL OF CUSTOMER SERVICE

• GET HUNTER LIST AND CONVERT THEM INTO FRESH BUSINESS & HANDLES PAYROLL ACCOUNTS. TRAIN ALL NEW SALES OFFICERS WITH REGARDS TO PRODUCTS.
• MONITORS MARKET FORCES / INFLUENCER IMPACTING CREDIT CARD & PERSONAL FINANCE.
• GAIN MAXIMUM EXPOSURE OF ISLAMIC BANKING.
• MAXIMIZE TARGET ON TEAM PERFORMANCE
• SUPPORT / HELP CUSTOMER ON THEIR CARD OPERATIONS AND QUERIES
• LIST NEW COMPANIES WITH THE BANK FOR PAYROLL AND GET COOPERATE ACCOUNT.
• RECOVER LOAN AMOUNT AND CREDIT CARDS PAYMENT.
• MANAGING THE HIGH NET WORTH CUSTOMERS (DUBAI BANK).
• ENSURING THE HIGHEST LEVELS OF SERVICE TO THE DUBAI BANK CUSTOMERS
• SALES TARGET SPREAD ACROSS LIABILITIES, PERSONAL FINANCE, MORTGAGE & CREDIT CARDS
• ONE POINT CONTACT FOR ALL REQUIREMENTS OF DUBAI CUSTOMERS IN THE BRANCH

• ASSIST STEWARD, CABIN CREW AND APARTMENT PREMISES SECURITY.
• INSPECT VEHICLES AND AUTHENTICATE EMPLOYEE IDENTIFICATION.
• MONITORING IN AND OUT ACCESS OF STAFF AND VISITORS WITH LOG ENTRY.
• ESCORT WANTED PASSENGERS TO THE IMMIGRATION OFFICERS TO THEIR RESPECTED COUNTRIES.
• SECURING THE AIRCRAFT FROM ANY BOMB THREAD
• ESCORT GOLD AND DIAMONDS FROM VAULT TO PERSPECTIVE CLIENTS AND EXHIBITIONS
• DUTY TO CLEAR GOLD, DIAMONDS AND JEWELRY FROM THE CUSTOMS
• TO PREVENT PROHIBITED ARTICLES ENTERING THE RESTRICTED ZONE BY OPERATING X-RAY EQUIPMENT, OTHER SCREENING AND DETECTION DEVICES OBSERVING SCREENS AND EQUIPMENT READ-OUTS.
• SEARCH AND INSPECT BAGGAGE AND CARGO.
• ASSIST IN THE EVACUATION OF PASSENGERS, STAFF AND PASSENGERS IN EMERGENCY SITUATION.
• MAINTAIN A HEALTHY AND SAFE PLACE OF WORK, ENSURING ALL ACCOMMODATION/POSTS ARE IN A CLEAN AND TIDY CONDITION AT ALL TIMES. REPORT MISSING, DAMAGED OR UNSERVICEABLE EQUIPMENT TO THE DUTY MANAGER.
• SETTING THE RIGHT PERSONAL EXAMPLE IN THE WAY DUTIES ARE PERFORMED;
• REMAINING ALERT AND VIGILANT TO ACTIVITY ON THE AIRPORT AND PERIPHERY TO ENSURE RISKS ARE MINIMIZED THROUGH PROMPT ACTION AND REPORTING TO DUTY MANAGER.
• MAINTAINING A POLITE, COURTEOUS AND FRIENDLY MANNER TOWARDS THE PASSENGERS, AIRPORT WORKERS, CONTROL AUTHORITIES AND SECURITY

• CHECKING IN PASSENGERS ON ALL INTERNATIONAL FLIGHTS ON DMAC SYSTEM.
• ENSURES A SAFE WORK ENVIRONMENT BY FOLLOWING ALL CAA RULES AND REGULATIONS REGARDING THE WORKPLACE.
• CHECKS PASSENGERS IN AT TICKET COUNTER AND GATE AND HANDS OUT BOARDING PASSES FOR OUTGOING FLIGHTS.
• CHECKS PASSENGER BAGGAGE AND PLACES BAG TAGS ON THEM AT THE TICKET COUNTER FOR APPROPRIATE DESTINATION.
• COORDINATES TICKET COUNTER ACTIVITIES WITH THOSE ON THE RAMP REGARDING BAGGAGE HANDLING TO ASSURE THAT ALL BAGS GET ON THE OUTGOING FLIGHT.
• HANDLED CUSTOMER COMPLAINTS REGARDING TICKETING AND BAGGAGE HANDLING WHEN PROBLEMS ARISE. (I.E. LOST BAGGAGE, LOST/MISPLACED TICKETS, CANCELED FLIGHTS OR DELAYED FLIGHTS).
• ANSWERS CUSTOMERS INQUIRIES REGARDING FLIGHT SCHEDULES, FARES, SPACE AVAILABILITY FOR A PARTICULAR FLIGHT AND OTHER QUESTIONS THAT MAY ARISE.
• MAINTAINS THE LEVEL OF SERVICE EXPECTATIONS OF BOTH THE PASSENGER AND THE AIRLINE CUSTOMER AT ALL TIMES