Summary

I have three years of experience in customer support, particularly in medical billing. Excellent & good communication skills with experience in calling the medical facilities and patients for their protected healthcare information. I have experience on different billing software, For Example
1- Care Cloud
2-Next Gen
3-Office Ally
4-Maximus
5-ECW
6-Practice Suite
I have ten years of experience in accounts management field also.

Experience

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Patient Scheduling
Omega Solutions
Dec 2020 - Oct 2023 | Faisalabad, Pakistan

Greet patient\'s in person or over the telephone and provide them with specific information regarding the facilities services.Take and record patient information and determine and their need for consulting a physician or a specialist.Schedule appointments With Doctors by determining empty slots on calendar inform patient\'s.

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Sr Accounts Officer
Neelum Textile
Sep 2014 - Nov 2020 | Faisalabad, Pakistan

Maintain & prepare the Profit & Loss statement at the end of each month.Checking of monthly Bank Statements.Responsible all kinds of Banking transactions.Prepare Monthly Bank Reconciliation.       Made party payments as per their request.Prepare parties contracts.       Data entry for all receipts done by the customers.Prepare daily transactions from purchases & commercial etc.Prepare the monthly stock reports.       Per pick cost at the end of month.       Update production loom wise.Completes month-end and reconciliation receivable functions including open invoice listings,                             general ledger distribution reports, and un-invoiced receipts detail.       Prepare the monthly sales tax returns. Check the daily cash transactions.       Check the monthly TRIAL BALANCE as per expenses.       Assists in the preparation of year-end schedules and audits.

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Accounts Officer
Al Rehman Knitting Industry
Jun 2009 - Mar 2014 | Faisalabad, Pakistan

Final Authority of check & balances each & everything regarding parties others etc.Maintain & prepare the Profit & Loss statement at the end of each month.Checking of monthly Bank Statements.Checking the paid income & sale tax challan.Responsible all kinds of Banking transactions.Check the INWARD & OUTWARD stock registers & gate pass.Prepare daily transactions from purchases & commercial etc.Prepare the monthly Income & Sale Tax return.Prepare the monthly stock reports.Check the daily cash transactions.Check the monthly TRIAL BALANCE as per expenses.Operate all kinds of accounts programs.

Education

Virtual University of Pakistan
Masters, Masters in Commerce, MBA‎
Master Business Administration
Grade B+
2013

Skills

Expert Account Management Experience
Expert Accounts Reconciliation
Expert Balance Sheet Handling
Expert Bank Reconciliation
Expert Cash Handling Experience
Intermediate Client And Patient Service
Expert Client Dealing
Expert Communication Skills
Expert Complaint Management
Expert Customer Analysis
Expert Customer Care Representation
Expert Customer Satisfaction Management
Expert Customer Service
Intermediate Customer Service Management
Expert Customer Services
Expert Customer Support
Expert Data Analytics
Expert Data Entry
Expert Fluent in English
Expert IT Support Responsibilities
Expert Listening to Customers
Expert Live Communication Server
Intermediate Patient Scheduling
Expert Patient Support
Expert Payroll Management
Intermediate SAP Business
Intermediate Social Media Support
Intermediate Strong Analytical Skills
Expert Team Management

Languages

Expert English
Expert Punjabi
Expert Urdu