Summary

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant
Contribution to the success of the company.

Projects

Muhammad Owaix

Experience

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Branch In charge
Express Courier Link
Dec 2021 - Present | Karachi, Pakistan

Coordinate from the head office for a collection of receipt names and forward to the customer.Keep strong follow-up on CRM and collect data in CRM.Cross check deliveries of consignment.Give a timely response to higher management. Escalation of critical complaints and issues to seniors in time. Resolve all the quires of customer visiting branch

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Email and Chat Support
M&P Express Logistics Private Limited
Nov 2020 - Nov 2021 | Karachi, Pakistan

Dealing With Customers Through Email/CallClear CRM on a daily basisMake Report and share with Manager at the end of the day

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Visa & Ticketing Officer
Chemi Travels & Tours
Apr 2019 - Aug 2019 | Karachi, Pakistan

Deal with customers.Resolve customer queries. Make ticket. Arrange hotel and accommodation for our customers.Response customer through email, call and on social media.

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Customer Service Executive
Gerrys International
Jul 2017 - Mar 2019 | Karachi, Pakistan

Deal With Customers. Submit Visa Application. Provide complete details and guidelines related to the visa process. Check Documents and make sure everything is according to the checklist. Call Customer and guide them about their application status. Data Entry of all applications.

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Volunteer
NewsOne
May 2016 - Jun 2016 | Karachi, Pakistan

Manage audience. Maintain discipline. Ramadan Transmission

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Sales Executive
Office Automation Group
Sep 2015 - May 2016 | Karachi, Pakistan

Generate sales related to photocopier machines.Daily visits to different organizations. Giving customers after sales service. Resolve problems. Arrange Technicians to resolve issue of our clients.

Education

University of Karachi
Bachelors, Bachelors in Commerce, B.Com In Progreaa‎
Commerce
Grade C
2019

Skills

Intermediate Excel
Beginner Receptionist Task Management
Intermediate Relations Management

Languages

Intermediate English
Intermediate Urdu