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Summary
Experienced Sales Professional with a demonstrated history of working in the outsourcing/offshoring industry & IT industry for 6+ years with 5 years in Management role. Skilled in IT Sales, Key accounts Management, Business Development Analytical Skills, Customer Service, and Time Management.
Strong operations professional with Excellent Communication Skills possessing the ability to manage small and large teams, Target oriented individual,s and the ability of direct client communication and coordination to bring in new business opportunities and to build strong relations with existing and new clients.
Command on Microsoft excel, Hubspot CRM, and Microsoft Office overall.
Provided Sales support and training to many individuals who in turn be the best sellers in the organization.
Worked with large Energy Suppliers and Technology providers in EMEA & NA.
Collaborated with channel Managers to device Sales Strategies.
direct Selling of Software and technology SAAS-based platforms including ERP platforms, E-commerce Solutions, Robotic Process Automation(RPA), and Cybersecurity.
Projects
Experience
Bussiness Development Manager
• Identify and build strategic partnerships, nurturing business relationships, and driving revenue growth through the partner ecosystem.
• Manage enterprise customers, focus on developing customized solutions catered to their digital and cloud modernization requirements.
• Using market insights and competitive knowledge, assist in driving sales operations for North America and Middle East regions.
• Improving customer engagement during the sales process, coordinate with various development teams and PMO during all stages of the project.
Operations manager
Operations Manager and Client Coordination
worked as operations manager in the company for 2 years responsible for client\'s coordination,ensuring the smooth operations of Sales Floor managing the HR department for recruitment of new resource also monitoring the Floor to achieve the Sales targets.
Team Lead
worked as a TL in sales team handling all the aspects of work force, supervising the agents ensuring the targets are met by encouraging the sales team appreciating the strong agents and backing up the weak ones to achieve the common goals
Csr
Worked as customer service representative in telenor postpaid queue handled inbound calls and successfully achieved kpi requirements and maintained MPR for whole working period.
