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Nihar Ahmad
System Support Engineer/Help Desk Support /Networking Support
Park Lane Hotel Lahore - Lahore, Pakistan
Summary
Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;Replacing parts as required
Setting up new users` accounts and profiles and dealing with password issues
Experience
System Support Engineer/Help Desk Support /Networking Support
Park Lane Hotel Lahore
Jun 2017
- Present
| Lahore, Pakistan
IT Technical Support All Rounder
Park Lane Hotel Lahore
Nov 2013
- Jun 2017
| Lahore, Pakistan
Education
Allama Iqbal Open University (aiou.edu.pk)
Bachelors,
Bachelors in Arts,
B.A
Arts
Percentage 48%
2016
Government College University
Matriculation/O-Level,
Matric in Arts,
networking
2013
Skills
Intermediate
Cisco Wireless controllers
Expert
Computer Network Operations
Intermediate
Conservation Awareness
Expert
Handling Assignments
Intermediate
Informati0on Technology Command
Intermediate
IT Management Software
Expert
IT Support All Rounder
Expert
Line Telephones
Expert
Microsoft Outlook
Expert
Network
Intermediate
Network systems architecture/engineering
Expert
Networking Trouble Shooting
Expert
Router Configuration
Expert
Shopify Theme Management
Expert
System Management Skills
Expert
Windows
Languages
Expert Urdu
Expert Pashto
Intermediate English
