Summary

I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I
have more than 5 years of experience in managing and leading teams across multiple sectors. I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in Business Management and making organisations successful.
Skilled former account officer more then years of experience in planning accounting paperwork and balancing books for clients, looking for an account officer position with morejobduties, including financial planning.
Organized and dedicated accounts officer. Extensive experience monitoring accounts payable spreadsheets, following up on missed payments, and managing all aspects of the organization accounts.
I am an approachable, motivated and confident Sales Executive with the ability to excel sales targets and make a real difference in the organisations revenue generation. I have expert knowledge of the selling process and I fully recognise the human and emotional aspects of buying and selling.

Experience

Company Logo
Operation Manager
NRSP MICROFINANCE BANK LIMITED
May 2020 - Feb 2023 | Peshawar, Pakistan


Diligent Operation Manager, bringing 6 years of experience in banking operations, production management, organizational development, and team building within diverse industries Proficient in planning, coordinating, and executing successful operational strategies, including bank internal and customer service strategies. Adept at improving operational stability, efficiency, and profitability through better team-minded individuals with the ability to work well with senior stakeholders and effectively prioritize tasks.Highly skilled in streamlining operations and improving output through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.        Job Description,

Strongly support all branch business segments of NRSP Bank.
Support the branch manager in developing annual projections and budgeting for all branches business operations
Monitoring and supervision of all operational activities performed by the operations staff
Ensuring compliance with all relevant internal policies, procedures, rules, and regulations
        NRSP Bank.Building a motivated operational team with high levels of job satisfaction
Developing effective communication lines between all operational staff in the branch
On-the-job training and coaching of operations staff and performance evaluation of operations staff.
When handling conflicts among branch staff, involve the branch manager where necessary.
Ensure a high level of customer service quality and a high level of customer satisfaction.
Cost and income awareness to generate adequate branch profitability
Review and communicate to all operational staff the results and tendencies of the monthly Branch performance Report and other relevant business reports on branch business results
Upkeep and maintenance of branch premises and fixed assets
To keep branch expenses within the allocated limits

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Cashier/Customer Service Officer
NRSP MICROFINANCE BANK LIMITED
Jun 2017 - May 2020 | Peshawar, Pakistan


I am reliable, honest, trustworthy, and hard-working, and I am the type of person who enjoys working in customer-facing roles. An energetic, hardworking cashier is valued for her fast, friendly service and accuracy in handling customer transactions.Job Description,
Handling cash transactions with customers.
Cash Receipt
Cash payment
Cash balancing
Cash sorting
Cash denomination
Cheques receipt
Cheques payment
Cheques clearing (inward and outward)
Cash register maintenance
Cash ledger maintenance
Cash entries are processed in the system.
Bills payment
Bills received.
Utility bill payment.
Issuing refunds and exchanges.
Bagging items carefully.
We use digital systems to keep records and create payments.
Maintain digital and physical records of invoices and make payments.
Receiving and storing invoices

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Accountant
Iqra model school
May 2013 - May 2017 | Peshawar, Pakistan


An accountant's role is to support the organization by ensuring that all financial records and reporting are up to standard, updated, and maintained regularly. I am also responsible for working with third parties, like banks or auditors, to keep business finances on track.Job description.
Manage all accounting transactions.
Bookeeping all the financial records of the organization.
Publish financial statements on time.
Manage balance sheets and profit and loss statements.
Maintaining the day-to-day expense record.
Effective cost control tolls adopting.
Keeping all records in dual-mannar digital, systematic, and manual formats.

Processing all accounting-related transactions.
Recording, summarizing, and interpreting the financial reports.
Record-keeping of all bank accounts
Maintaining bank reconciliation statements daily, monthly, and yearly.
Invoice and voucher arrangements and keeping safe for future records.

Education

GCMS Peshawar
Short Course, DIT‎
Office Automation, Computer Network, Operating System
Completed
2015
University of Peshawar
Masters, Bachelors in Commerce, B.Com‎
Accounting
Percentage 59%
2012
BIS EPeshawar
Non-Matriculation, Matric in Arts‎
Urdu
Completed
2004

Skills

Expert Accounting Reporting and Control
Expert Audit Commpliance
Expert Balance Sheet Review
Expert Bank Cheque Clearing Experience Inward & Outward Clearing Cheque
Expert Bank Reconciliation Statement Maintaining Of Corporate Account
Expert Banking Operation
Expert Business Acumen and Operations.
Expert Cash Handling Experience
Expert Computer Skill
Expert Corporate Account Opening Processing,KYC Updating,Due Deligence And Maintaining BRS
Expert Corporate Account Process And Maintenance
Expert Corporate Taxation Knowledge
Expert creating and processing invoices
Expert E-Commerce Knowledge
Expert Excellen Interpersonal Skilll
Expert Financial Audit/Compliance
Expert General Ledger Posting
Expert Good Time Management
Expert Income Statement Preparing
Expert IT Skill Software And Hardware
Expert Journal Entry Posting
Expert Maintaining Balance Budget Of Organization
Expert Online Banking And Online Transactions
Expert Quality Control And Cost Control
Expert Trial Balance Maintaining

Languages

Intermediate Pashto
Expert Urdu
Expert English

Companies Followed

Zahid Contacts

Ahmad Munir
Mobilink Microfinance Bank Ltd