Summary

I am a presentable personality with excellent managerial, leadership and communication skills and having experience in digital marketing, customer service, sales, inventory, warehousing, logistics and building relationships in a multi cultural working environment. I am aware that the current commercial environment requires a high sense of maturity, word of mouth, commitment, target achievements and accountability or check and balance set by the employer or superiors. I am ready, willing to take challenges to achieve successful results in any task given or assigned to me. I have ability to take responsibility and ownership and well conditioned to work under high pressure situations. Moreover, I seek to work in a prestigious institution, ensuring the rightful utilization of my strengths and improvement in my weaknesses thus enabling me to play a vital role in this vast creative world.

Experience

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Operation Manager (E-commerce)
Thewarehouse.pk
Sep 2013 - Dec 2017 | Karachi, Pakistan

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Product & Marketing Manager
SYMBIOS.Pk
Apr 2011 - Aug 2013 | Karachi, Pakistan

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Team Lead Customer Service / Sales
Printingblue.com
May 2008 - Dec 2010 | Lahore, Pakistan

Education

University of the Punjab
Bachelors, Bachelors in Business Administration, BBA‎
Marketing & Finance
CGPA 2.8/4
2004

Skills

Expert Adobe Creative Suite
Expert Adobe Dreamweaver
Intermediate Amin Management
Intermediate Android Management
Beginner Barter
Intermediate British Accents
Beginner Call Tracking Metrics
Expert Caption Translation
Expert Client Acquisition Skills
Beginner Client Aquisition
Expert Client Followup
Beginner Client Service Tracker
Intermediate Closing
Intermediate Commission Structures
Beginner Consumer Electronics Knowledge
Intermediate Content Marketing
Intermediate Corporate IT
Intermediate CRM Analysis
Beginner CRM Command
Expert Custom CRM
Expert Customer Analysis
Beginner Customer Interaction Management (CIM)
Intermediate Development Development
Intermediate Direct ales
Intermediate eCommerce SEO
Expert End to End Sales
Beginner eSupport
Intermediate Evaluating Risk
Intermediate Event Marketing Strategies
Intermediate Event Sponsorship / Booths
Beginner Excellence Standard
Beginner Executive Presentation Skills
Intermediate Export Development
Intermediate Front Office Support
Expert Google Webmaster Tools
Intermediate h Operations Management
Expert Handling Assignments
Expert Hiring Team Building
Expert HTML and XHTML
Beginner Individuals / Consumers
Intermediate International Business Exposure
Expert Internet Services
Beginner Inventory Planning
Intermediate Joomla
Intermediate Key Account Management
Beginner Lead in
Expert Leading Diverse Teams
Intermediate Live Demo
Beginner Live2Support
Intermediate Magneto

Languages

Intermediate Punjabi
Intermediate Urdu
Intermediate English