Summary

To apply my skills in a professionally challenging environment to gain technical, analytical and communication expertise in order to learn and serve the organization with sincerity and professional commitment. To serve in a progressive organization, offering ample opportunity to excel through hard work.

Projects

Corporate Dinner And Completion Of 300 Admissions In First Batch
Welcome Designation Of An Religious Organization At FM
12 Rabi Ul Awal Event Arrangements
Conduct Security Meeting Muharram 2021-Committee Head
KMA PROTECH First Certifacte Ceremony
Academic MOU Signing With Cisco Networking Academy
Revamping & Renovation Of UFL Refinery
Cricket Tournament 2015 - 2016
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Experience

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Administrator / Academic Head
KMA PROTECH Computer Institute
Apr 2023 - Present | Karachi, Pakistan

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Manager Admin HR / Administrator
Dawat e Islami (Faizan e Madina)
Feb 2019 - Dec 2021 | Karachi, Pakistan

Looking After SecurityHousekeepingMaintenance Supply Chain (Procurement / Warehouse )KitchenCompliance EventsHospitality Department (Guest House)HR SupportRecruitment

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AM Administration & HR
unity group of companies
May 2018 - Jan 2019 | Karachi, Pakistan

Looking after administration of 3 locations of Unity Group at SITE, Port Qasim & Kotri.Employee Relations Time Office Management Janitorial Services Visitors Protocol Dealing with legal agencies (EOBI, ESSI etc.) Staff fleet management Food and Beverage services Building Maintenance Recruitment (Labor and Contractual Staff) Warehouse/Store Management Health and Safety Security Structural Renovation and RevampingHR Support in collaboration with Head office HR

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Deputy Manager Administration Security & HR
Ismail Industries Limited
Jan 2017 - May 2017 | Karachi, Pakistan

Managing Administration Department of BISCONNI Port Qasim with overall responsibility of effective management of efficient services 365 days a year. Cost effective solutions for nonstop production at facility. In addition to this also responsible for workplace improvement & maintenance . Responsible for handling administration of all plant mechanical and technical area. Responsible for contract management for miscellaneous services acquired from different service providers. Arrangement of Lunch breakfast & dinner, monitor maintained Cafeteria for 700 plus employees through Catering service provider and ensure to provide hygienic and healthy food. Responsible for handling all medical related matters of the facility employees. Handling procurement of all major Capex related items i.e. equipment, vehicles furniture & fixtures along with a range of R&M activities. Managing a team of 12 Permanent & 48 Contractual Employees along with the supervisors & employees of different contractors working. Hiring of Labour/contractual staff for day to day basis production. Responsible for dealing with Govt./ non-government institutions like SESSI, EOBI, Sindh Police, Port Qasim Authorities & Labour Department. In addition responsible to develope and manage professional security of the facility. Provide direction, support and advise to stake holders regarding security matters and practices to ensure optimum compliance of policies and business needs. Conducted security audits, developed and implemented effective security policies.HR Support in collaboration with head office HR

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Manager Administration , HR , IR &PR North & Central
DHL Pakistan (Pvt) Ltd
Jan 2015 - Jan 2017 | Lahore, Pakistan

Managing Administration Department of DHL Central region with overall responsibility of effective management of efficient services 365 days a year. Cost effective solutions for non stop facilities of DHL North & Central(Punjab, Islamabad & KPK) region.In addition to this also responsible for workplace improvement & maintenance and event management for employees engagement. Responsible for handling administration of all DHL Express offices & service centers on total 38 locations/cities of North &  Central (Punjab, Islamabad & KPK) region.Responsible for contract management for miscellaneous services acquired from different service providers. Arrangement of all employee regional events  which includes annual sales conference, training, social get-together, picnics, birthdays etc. Responsible for handling all medical related matters of the employees of DHL  in coordination with insurance company. Handling procurement of all major Capex related items i.e. equipments, vehicles furniture & fixtures along with a range of R&M activities. Managing a team of 4 Permanent & 15 Contractual Employees along with the supervisors & employees of different contractors working in regions.Responsible to deal with Govt./ Non Government institutions like PESSI, EOBI, Punjab Police, DC office, Town municipal office, ASF, CTP Punjab & Labour Department.HR Support collaborating with Head office Industrial Relations & PR of the company in total 38 locations/cities of North &  Central (Punjab, Islamabad & KPK) region.

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Executive Administration
DHL Pakistan Pvt LTD
Sep 2013 - Dec 2014 | Karachi, Pakistan

Responsibilities:
Facility Up-Keep & Office Administration - Responsible for up-keep of country office and rest of the offices and service points of DHL Express along with all major or minor
renovation projects across Karachi.

Procurement - Responsible for major procurement of all Capex items across Karachi and its yearly budgeting and monitoring as well.

Rent Agreements Management - Dealing with Landlords and negotiations for finalizing
rental agreements of offices and service points across Karachi.

Travel Management - Responsible for arrangement of local and international travelling
requirements of the employees. It includes visa, hotel and air ticket arrangements. It also
includes management of pick and drop facility provided to female staff in Karachi as well.

Contract Management - Responsible for handling number of contracts with respect to their service level and also responsible for negotiations with new vendors/service providers by entering into new contracts.

Event Management - Responsible for arranging different events throughout the year across Karachi for employees which includes annual sales conference, trainings, picnics, town hall meetings, birthdays and Iftar dinners etc.

Vehicles Management - Responsible for procurement and disposal of all vehicles of DHL along with its proper timely maintenance as well.

Line Management - Responsible for ensuring efficient handling of administration and line management issues at employees working in my team across Karachi including training and development.

Power Management - Responsible for monitoring the maintenance of generators supplied across Karachi along with generator operators and service providers.

Medical Insurance – Responsible for handling all medical related matters of employees
across Karachi in coordination with Insurance Company.

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Customer Care Executive
DHL Pakistan (Pvt) Ltd
Aug 2008 - Sep 2013 | Karachi, Pakistan

Provide full tracing services for customers by investigating shipment incidents.
Handle all trace / track enquiries in accordance with service standards and processes.
Giving Solutions to Customers to release their shipments from customs provide information regarding import laws at destination.

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Call Centre Executive
DHL Pakistan (Pvt) Ltd
Jan 2007 - Jul 2008 | Karachi, Pakistan

Provide full tracking services for customers on their shipments.
Handle all call enquiries in accordance with service standards and processes.
Giving Solutions, guidance to Customers with service standards and processes.

Education

University of Karachi
Bachelors, Bachelors in Science, BSc‎
B.Sc. in Microbiology
Grade B
1998
Federal Urdu University of Arts, Sciences and Technology
Intermediate/A-Level, Faculty of Science (Pre-medical), Intermediate‎
Biology, Chemistry, Geology and Geohydrology
Grade D
1997
Army Public Schools & Colleges System Secretariat
Matriculation/O-Level, Matric in Science, Matriculation‎
Biology, Chemistry, Experimental and Theoretical Solid State Physics
Grade C
1992

Skills

Expert Quality Assurance
Expert 360 Recruitment
Expert Academic Administration
Intermediate Accounting
Expert Accounts Administration
Expert Accounts Finalization
Expert Admin Assistance
Expert Admin Management
Expert Admin Operations
Expert Administration Knowledge
Expert Administration of Financial Management
Expert Administration Operations
Expert Administration Skills
Expert Administration Tasks
Expert Administrative Meetings Management
Expert Administrative Organization
Expert Administrative Skills
Expert Administrative Staffing
Expert Administrative Tasks
Expert Aesthetic Procedures Knowledge
Expert Agile Leadership
Expert Analytical Skills
Expert Appointment Dealing
Expert Asset Management
Intermediate Aviation Regulation
Expert  Talent Acquisition
Expert Bilingual Communication Skills
Expert Blue Collar Labor Management
Expert BOC (Basic Ordnance Course) Pak Army
Expert Branch Operations Management
Expert Branch Operations Management
Expert Building Relationships
Intermediate Business Development Strategies
Expert C Problem Solving
Expert Campus Management
Expert Cash Flow Management
Intermediate Certified International Manager DHL
Intermediate Certified International Specialist DHL
Expert Client Acquisition
Intermediate Commercial Finance Knowledge
Expert Committed to Customer Services
Expert Communication and Interpersonal Skills
Expert Communication Skills
Expert Complaint Management
Expert Computer Literacy
Expert Computer Operations
Expert Computer Proficient
Expert Computer Skills
Expert Configuring Software
Expert Conflict Management

Languages

Intermediate Sindhi
Intermediate Punjabi
Expert Urdu
Expert English