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Summary
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Experience
Operations Manager
Manage staff, prepare work schedules, and assign specific duties.
Develop relationships with prospects, customers, and channel partners.
Develop and maintain strong relationships with Clients across multiple locations.
Ensure that operational activities remain on time and within budget.
Manage day-to-day HR operations including recruitment, employee relations, and communications.
Work closely with senior management to develop and implement HR & Admin strategies.
Maintain constant communication with staff, clients, and vendors to ensure proper operations of the company.
Assist the CEO by ensuring all directives are being followed with constant communication with all departments.
Human Resource Executive (HR Executive)
Develop fair HR policies and ensure employees understand and comply with them.
Implement effective sourcing, screening, and interviewing techniques.
Assess training needs and coordinate learning and development initiatives for all employees.
Oversee daily operations of the HR department.
Reviewing resumes and applications.
Conducting recruitment interviews and providing the necessary inputs during the hiring process.
Working with recruitment agencies to source for candidates for specific job positions.
Training new or existing employees.
Firing staff.
Communicating and explaining the organization\\\'s HR policies to the employees
Conducting various welfare activities.
Community initiatives programs - organizing and participation.
Regular updating of communication channels.
Conducting employee orientation and facilitating newcomers joining formalities.
Conducting exit interviews for employees and recording them accordingly.
Conducting first round of telephonic interview for the candidates to schedule interviews.
HR Assistant
Works as a Human Resource Human Resource (HR Assistant) in
FTF DESIGN & CONSULTANTS (PVT) LTD.
Lahore.
Assist in daily operations of the HR functions and duties.
Provide administrative support to Human Resource Manager.
Update employee data and records.
Prepare reports relating to personnel activities (staffing, recruitment, training, performance, and evaluations, etc.).
Participate in HR meetings, training, and develop minutes.
Note down employee human resources issues and assist in the implementation of company rules and regulations.
Support in payroll preparation by providing data regarding absences, bonuses, leaves, etc.
Communicate with candidates and schedule interviews for hiring.
Junior Supervisor Admin
Working as Junior Supervisor Admin in Interloop Limited Faisalabad.
• Ensure food compliance in Mess area to fulfil the customer and company requirements such as housekeeping, personal hygiene, food storage areas and availability of food serving on time.
• Confirm EHS compliance such as firefighting arrangements and their availability, Emergency Response Team trainings (first aiders, fire fighters and floor wardens) trainings.
• Daily inspection of emergency and normal exit doors, emergency lights such as (emergency beam lights, normal and emergency exit lights).
• Inspection of electrical equipment’s located inside Mess area such as freezers, Wheat dough plant, Wheat plant to ensure food storage all the time to avoid from wastage of meat.
• Checking of mess employees PPE’s such as (uniform, hair nets and face masks) to ensure the compliance level in all areas such as cooking and food serving areas.
• Ensure people management (cooks, waiters and cleaners) by making their duty roosters to ensure availability of people’s presence all the times to do all the mess related tasks on time.
• Confirm the food safety to ensure food handling, preparation and serving on time.
• Checking the foot storage area to ensure the food items expiry dates.
Customer Support Executive
Working as Customer Support Executive (CSE) in IBEX Global.
• Answer calls professionally to provide information about products and services.
• Take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions.
• Recording details of inquiries, complaints, and comments, as well as actions taken.
• Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
• Working on Oracle ERP for issuance of Move Orders and Purchase Requisitions as per requirement.
Computer Operator / Office Assistant
1. Command on official documentation and correspondence competently.
2. Working with passion under pressure, individually and in team with minimal supervision.
3. Dealing time and resources competently and effectually.
