Summary

Sound Educational background, interpersonal and communication skills. Composure under challenging conditions, dedicated to make significant contribution at work place. Basic Troubleshooting of Computers & Knowledge of Networks, Possess excellent analytical skills. Ability to handle multiple tasks in real time situation. Highly focused with a comprehensive understanding of logistics, procurement and the supply chain.
Currently exploring for a new and challenging position, one that will make best use of existing skills and experience and further enhance my personal and professional development

Projects

Archive Digitizing - Video/Audio Assets

Experience

Company Logo
Head of Operations
Holhub technologies
Jan 2020 - Present | Islamabad, Pakistan

Major Resp ( Online Education Tuition & Quran, Call Centre, IT Solutions, Marketing,Administration & Finance )
Develop and implement operational policies and procedures for efficient operations.Enhance systems, processes, and best practices.Manage day-to-day operations, overseeing the operations team and department.Ensure organizational processes comply with legal regulations and standards.Uphold health and safety guidelines and enforce compliance.Monitor employee and team performance, offering coaching, training, and feedback for improvement.Handle budgets, forecasting, and resource allocation to meet strategic goals.Collaborate cross-departmentally to align operations with organizational objectives.Cultivate and maintain relationships with vendors and suppliers.Negotiate contracts for favorable pricing with suppliers and vendors.Optimize business travel processes, secure corporate rates, automate expense reports, and ensure compliance.Implement quality assurance measures for products/services and monitor production KPIs.Enhance customer service quality and satisfaction.Analyze data to identify process improvement opportunities and cost savings.Manage supply chain processes, including inventory, production, sales, and sourcing.Optimize workflows and processes for efficiency and cost-effectiveness.Oversee staffing plans, recruitment, and training.Report on operational efficiency and quality standards.

Company Logo
Admin & Finance Officer (Consultant)
Development Strategies -Pakistan
Dec 2019 - Dec 2023 | Islamabad, Pakistan

Duties & Responsibilities:
To ensure the compliance with internal control system and adherence with local applicable statues and international financial Reporting standards.To produce specialized financial reports for donors & management, also provide assistance during audit.To prepare monthly reports and provide assistance in QuickBooks entriesTo assure the compliance of the Procurement policies & proceduresTo prepare budgets for different events, Payroll Management and facilitate and supervise sub offices for financial mattersManage all logistical requirements including requested hotel bookings, conference room meeting arrangements for Donors / In-house,Checking all invoices for logistics services against service requests

Company Logo
Administration & Logistic Assistant
Jhpiego Corporation
Aug 2016 - Dec 2019 | Islamabad, Pakistan

Duties & Responsibilities:
Manage all logistical requirements including requested hotel bookings, conference room meeting arrangements for Donors / In-house, activity event planning and travel support, etc.
Provision of logistic support for arrangement of meals and other materials for Meetings/ office / trainings.
Collection of distribution records/Material from programs and reconcile with the release documents to ensure compliance factor
Preparation of Activity Budgets for different program activities. Processing logistics requests from program and ensures follow-up action completed
Working closely with Communication department for knowledge management tasks/Branding.
Checking all invoices for logistics services against service requests.
Liaising with users/customers in order to organize reception of goods.
Monitoring and summarizing all expenditure and provision of activity report to the seniors.
correspondences and key programme documents filling on regular basis
Monitoring data management to keep accurate product, contract, pricing and invoicing information.
Working closely with suppliers and customers to improve operations and reduce cost.
Communicating needs & objectives to managers & key personnel in procurement, logistics & distribution.
Negotiating contracts to reduce costs and achieve maximum efficiency.
Providing accurate routing information to ensure that delivery times and locations are coordinated.
Assists in the preparation of specifications, legal advertisements, formal bid invitations, and correspondence regarding purchasing matters.
keeping Track of Inventory for Country Office and ensure supply for field offices for Donor provided items ( Supplies related to furniture and medical ) USAID
Centralized system update on and when required for Inventory including manual, registers according to unique asset number, ID tag etc.
Working closely with Country Director with Meeting, appointments and arrangements

Company Logo
Exams Operations Officer
British Council Pakistan
Nov 2013 - Jun 2016 | Lahore, Pakistan

Duties & Responsibilities:
Responsible for processing IGCSE and GCE school entries to relevant UK boards for regular & private candidates.
Assisting for exam venue bookings and providing facilitation in terms of logistic arrangements for special candidates upon request.
Promotion of UK examinations and British Council activities by introducing and getting new schools registered with UK boards.
Administering and supervising examinations as per EQS exams quality standards.
Inspections of UK exam venues to ensure quality standards are adhered to in true spirit.
Ensuring security and integrity of Customers personal information for Data safety & security.
Ensuring security measures are adequate for candidates, school representatives, and safe dispatch of examination material from venue to UK boards.
Make the registration process of new schools with British Council for major UK boards such that Cambridge and Edexcel for revenue generation and increase in business volume.
Maintaining confidentiality and integrity while in process of receipt and dispatch of question papers, answer scripts and any examination material to the examining board.
Assisting other exam teams (IELTS and Professional) for smooth business delivery in time of need.
Major Achievements:
I managed a high volume workload within a deadline driven environment working in unsocial hours making myself available to team (May/June session 2014 &2015)
I have solely managed the exam venue with 3000 candidates and 90 venue staff.

Company Logo
Exams Operations Officer ( Fixed Contract )
British Council Pakistan
May 2011 - Oct 2013 | Islamabad, Pakistan

Duties & Responsibilities:
Administer exams in accordance to “Corporate Guidelines and Examination Body Regulations”.
Proactive collaboration with front line staff members to ensure that information about examination services is available and understood.
Arrange exam venues and logistics in accordance with Exam Board Audits/ EQS standards and in line with local requirements.
Deal with enquiries about examinations when required besides updating registration points.
Facilitate a range of financial services through customer services including registrations & cash collection.
Prepare invoices and manage income reconciliation, record daily financial transactions.
Monitor expenses related to examination board/payments and other direct activity related to the project.
Attend one formal training course (each year) in order to have professional update on latest legislation and best practices.
Receive papers and log into the store; sign in and out papers to supervisors for test day examination delivery; dispatch scripts to boards as per approved procedures.
Computer Based Examination
Installation of Computer base examination software and updates, provide full assistance regarding registration, Software errors etc., scheduled date and time for CBE center and set up time-restricted access to the exams. Liaise with CBE Centers for date of exam, dispatch, & receipt of exam materials etc.
Coordinate with (UK) ACCA CBE Software Team.

Company Logo
Manager Finance & Admin
UKS Research Centre
Dec 2010 - Apr 2011 | Islamabad, Pakistan

Major Responsibilities:
To ensure the compliance with internal control system and adherence with local applicable statues and international financial Reporting standards.
To produce specialized financial reports for donors & management, also provide assistance during audit.
To prepare monthly reports and provide assistance in QuickBooks entries
To assure the compliance of the Procurement policies & procedures
To prepare budgets for different events, Payroll Management and facilitate and supervise sub offices for financial matters
Extra Responsibilities (Event Organizer/Planer)
To develop plan for events, liaise with clients to ascertain their precise event requirements.
To produce detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets) and ensure the compliance of legal, health and safety obligations.
To coordinate venue management, caterers, stand designers, contractors and equipment hire.
To arrange back up support for handling client queries and troubleshooting on the day of the event to ensure smooth execution of events.

Company Logo
Archive Team Leader
Rohi TV Pvt Ltd
Aug 2008 - Mar 2010 | Islamabad, Pakistan

Manage and Handle recordings for Live / Recorded Programs footages / songs / filers etc.Prepare Daily Cue sheet for transmission and Manage / maintain FTP serverMaintain full news archive data and Manage Daily Advertisement to be On AiredAssets Record keeping, Manage and handle On Air serverPreparing Monthly Reports, schedule & other management reportsPurchasing of Archive material from venders (as per need)

Education

Virtual University of Pakistan
Masters, Masters in Business Administration, Master in Business Administration‎
Business Administration, Accounts
CGPA 3.5/5
2019
University of the Punjab
Bachelors, Bachelors in Commerce, B.COM‎
Accounting & Finance
Grade B
2008
Government College University
Intermediate/A-Level, , ‎
Commerce
2006

Skills

Expert Accounts Administration
Expert Accounts Management
Expert Admin Assistance
Expert Admin Assistantce
Expert Administration Skills
Expert Analytical Skills
Expert Attention to Detail
Expert Audit Procedures Knowledge
Expert Audit Report
Expert Bookkeeping
Expert Business Development Strategies
Expert Call Handling
Expert Client Dealing
Expert Client Followup
Expert Communication and Negotiation Skills
Expert Communication Skills
Expert Computer Knowledge
Expert Computer Literate
Expert Computer Profcient
Expert Computer Proficient
Expert Content Development
Expert Coordination Abilities
Expert Coordination Skills
Expert Creative Campaign Development
Expert Custom CRM
Expert Customer Care Representation
Expert Customer Interaction Management
Expert Customer Relation
Expert Customer Service
Expert Customer Services
Expert CVs Screening
Expert Data Entry
Expert Data Management
Expert Distribution Logistics
Expert Distribution Skills
Expert Donor Management
Expert Email Strategies
Expert Emil Writing Skills
Expert Employee Relations Management
Expert English
Expert Field Inspection
Expert Field Operation
Expert Fluent in English
Expert Front Office Support
Expert Fund Administration
Expert General Office Skills
Intermediate Government Liason
Expert Grammar Command
Intermediate Guest Booking
Expert Guests Dealing

Languages

Intermediate Punjabi
Expert Urdu
Expert English

Companies Followed

Mohammad Contacts

Roushan Ahmed
Green Star Social Marketing