Summary

Dynamic and assertive professional with almost 8 years of experience in Direct Sales, Account Management, Business Development & Customer Services. Having a solid track record of enhancing revenue through client accounts management. A team player gifted by the ability to lead and motivate young sales personnel regarding customer dealing. Exceptional interpersonal and communication skills, with an inborn convincing power and an in-depth understanding of the business dynamics and company-client interlink.

Now looking for a new and challenging managerial position, one which will make best use of my existing skills and experience and also further my personal and professional development.

Experience

Company Logo
Manager Sales & Enterprise Solutions
PAK Wifi Pvt Ltd.
Mar 2017 - Present | Islamabad, Pakistan

• Provide IT consultancy to prospective and existing clients to help them understand their current & future needs and propose best possible solutions to them.
• Mapping mid to large size accounts to see who is who in the organization.
• Build and nurture strong ties with different stakeholders in mid to large size organizations
• Driving revenue growth through direct customer engagement in an aggressive sales environment.
• Educating the end users on cloud management and the ease and comfort that it brings.
• Manage the entire sales process from prospecting to close
• Meet and exceed quarterly sales targets
• Accurate pipeline management with expert-level forecasting
• Hire, coach, grow and enable sales staff to successfully close Cisco Meraki business.
• Understand customer needs and requirements, and collaborate with technical teams to come up with a complete solution which best suits customer’s needs.
• Expertly present and demonstrate Cisco Meraki as well as other technology solutions to relevant stakeholders in different sales accounts.
• Travel to assigned territory to generate business opportunities, develop sales accounts and close deals.
• Train and manage sales staff on Cisco Meraki and other IT Solutions portfolio.
• Coordinate with principles for pricing and discounts,
• Handle and prepare complete costing and pricing for complex IT Solutions

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Key Account Manager
Apollo Telecom
Oct 2015 - Oct 2016 | Islamabad, Pakistan

Working in a team oriented and entrepreneurial environment, managing a diverse portfolio of Key accounts and SMEs in north region with a focus to build long term mutually beneficial relationship and generate business.

Responsibilities

• Establish C level relationships to create a qualified pipeline and drive revenue.
• Identify &develop compelling value proposition to prospective customers and end users.
• Provide quotations and product information to end users and share CRM updates
• Generate leads through aggressive cold calling to targeted accounts & industries.
• Ensure delivery of high quality customer support and act as a bridge between top tier clients and management.
• Build deep product, market and competitive knowledge to offer a best possible solution.
• Meet and exceed sales targets through effective territory and account planning.
• Address clients concerns and ensure resolution of issues in a timely manner.
• Involved in all contractual negotiations with customers.
• Managing portfolio of High End and Medium End Enterprises for IT & C solutions.
• Developing strategies to provide Business Solution for SME\'s and SMB\'s.
• Interacting with Technical, RF to formulating the SLA for customers.
• End to end Sales and Supply Chain for corporate clients.
• Relationship building with New & existing accounts for incremental sales.
• SME Channel development in North Region
• Improve the Incremental base revenue for SME market
• Up-sell Value Added Service to developing accounts
• Retain accounts by developing strong relationships with key decision makers

Company Logo
Corporate Account Manager
NayaTel Pvt. Ltd.
Mar 2013 - Oct 2015 | Islamabad, Pakistan

I joined Nayatel as Sr. Account Manager and got promoted as a Corporate Account Manager after a year. Worked in a really fast-paced and competitive environment and managed a portfolio of 1000+ Corporate, SMEs and domestic clients having recurring revenue of 2 million per month.

Responsibilities

• Ensure the achievement of assigned Sales Targets and KPIs through well aligned efforts.
• Correspond with major customer accounts, collecting customer feedback and exploring new business opportunities through extensive market research.
• Cater the needs of existing customers by extending support to Customer Services in efficient handling of customer’s grievances/complaints.
• Keep abreast with competitor’s activities and conduct market analysis for collecting competitor’s information and data.
• Coordinate with multifaceted departments, functions and teams for meetings, reviews, delivery issues and resolution of customer related complaints and issues.
• Manage bid documents and contracts.
• Penetrate all targeted accounts and radiate sales from within client base.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Build and foster a network of referrals to create new opportunities for revenue growth.
• Generate and develop new customer accounts to increase revenue, by cold-calling and blind visits if necessary.
• Ensure follow-up by calling or visiting prospective clients.
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
• Actively manage call schedule to adequately cover assigned territory in a time-efficient manner.
• Meet the RFP from potential clients timely.
• Periodically conduct information-only presentations, such as seminars, trade show demonstrations and other efforts.
• Make front-line assessment of market conditions and advise Marketing Manager.

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Sales Executive
Augere Pakistan (Pvt.) Ltd. (QUBEE)
Sep 2011 - Oct 2012 | Islamabad, Pakistan

Responsibilities
o Present and sell company products and services to current and potential clients.
o Follow up on new leads and referrals resulting from field activity.
o Identify sales prospects and contact these and other accounts as assigned.
o Develop and maintain sales materials and current product knowledge.
o Establish and maintain current client and potential client relationships.
o Identify and resolve client concerns.
o Communicate new product and service opportunities, information or feedback gathered through field activity to appropriate company staff.
o Coordinate company staff to accomplish the work required to close sales.

Other Key Tasks:
During my stay at Qubee I had the opportunity to work on different avenues and to
represent company at different forums such as:

o Participated and represented Qubee in International Youth Conference and Festival 2011 held in Pak-China friendship center, Islamabad.
o Represented Qubee in different job fairs held at university level in Islamabad.
o Planned and organized different Marketing and Promotional campaigns in order to sell and promote company’s products.
o Managed and supervised Student Enrollment Program in which young graduates and undergraduates were inducted as internees Sales and Marketing.
o Have provided training related to Sales & Marketing to new entrants and interns.

Company Logo
Sales Consultant
Efu Life Assurance Ltd
May 2011 - Sep 2011 | Islamabad, Pakistan

o Sell various types of insurance policies to businesses and individuals.
o Determines clients\' particular needs and financial situations by scheduling fact- finding appointments.
o Customize insurance programs to suit individual customers, often covering a
variety of risks.
o Develop marketing strategies to compete with other individuals or companies who sell insurance.
o Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
o Approaches potential clients by utilizing mailings and phone solicitation; making presentations.

Education

International Islamic University
Masters, Masters in Business Administration, MBA‎
Marketing and Brand Management, Product Design, Educational Leadership and Management
CGPA 3.6/4
2011
International Islamic University
Bachelors, Bachelors in Business Administration, BBA (Hons)‎
Information & Communication Technology, Business Administration, Marketing Management
CGPA 2.9/4
2010
Govt. Degree College
Intermediate/A-Level, Faculty of Science (Pre-Engineering), Higher Secondary School Certificate (HSSC)‎
Mathematics, Physics, Chemistry
Grade B
2005
BISE
Matriculation/O-Level, Matric in Science, Secondary School Certificate (SSC)‎
Mathematics, Physics, Chemistry
Percentage 65%
2002

Skills

Expert Account Mapping
Expert Analytical Skills
Expert Client Aquisition
Expert Client Followup
Expert Client Relationship Management
Expert Client Retention
Expert Commercial Business Command
Expert Conservation Awareness
Expert Customer Relationship Building
Expert Enterprise Sales
Expert Executive Presentation Skills
Expert h Operations Management
Expert Lead in
Expert Pricing Negotiations
Expert Public Relations
Expert Referral Networks
Expert Relations Management
Expert Sales Management
Expert Strong Organizing Planning Skills
Expert Supplier Negotiation

Languages

Intermediate Saraiki
Expert Punjabi
Expert Urdu
Expert English