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Nuaman Razzaq
Customer Service representative
Futurenow Technologies - Lahore, Pakistan
Summary
I am self driven individual who is strongly reliable , adaptabale and resilient. Having an years experience in Customer facing roles in different international campaigns. I commercially aware of call centre roles and rotational shifts.
Experience
Customer Service representative
Futurenow Technologies
Aug 2020
- Sep 2022
| Lahore, Pakistan
Enter Description
BDO
UBL omni
Aug 2016
- Jun 2017
| Abbottabad, Pakistan
Manage sending receiving issues of customers and retailers focused sale.
Admin
Pak Qatar Takaful Insurance Company
Sep 2015
- Dec 2016
| Islamabad, Pakistan
Coordination with HQ resolve the issues of agents etc.
CSR
Zong
Jun 2013
- Apr 2014
| Abbottabad, Pakistan
Education
Virtual University of Pakistan
Bachelors,
Bachelors in Arts,
Mass communications
Editior, Broadcasting
CGPA 3.1/4
2020
Federal Urdu University of Arts, Sciences and Technology
Bachelors,
Bachelors in Commerce,
B.com(Pause)
Accounting, Auditing, Tax
CGPA 2.8/4
2017
BISE
Intermediate/A-Level,
Intermediate in Commerce,
ICom
Account, Economics, Stats
Percentage 60%
2014
Federal Board
Matriculation/O-Level,
Matric in Science,
matric
bio, chemistry, physics
Percentage 50%
2012
Skills
Intermediate
Adobe Photoshop
Expert
Answering Inquiries
Expert
Candid Photography
Expert
Communication Skills
Intermediate
Creativity
Intermediate
Customer Contact Skills
Intermediate
Customer Interaction Management
Intermediate
Customer Relations Management
Expert
Customer Relationship Management
Expert
Customer Service
Expert
Customer Service Skills
Expert
Customer Service Systems
Expert
Fluent in English
Expert
Fluent In English Speaking
Intermediate
IP CCTV Handling Knowledge
Beginner
Load Boards Knowledge
Expert
Medical Entry
Expert
Microsoft Office 1
Intermediate
Negotiation Skills
Beginner
Office Automation
Expert
Official Tasks Handling
Expert
Photographer
Intermediate
Policies Implementing
Expert
Product Photography
Beginner
Pursuing News Stories
Expert
Quality Control Cutting
Expert
Quality Control Printing
Beginner
Relations Management
Expert
Reporting Skills
Expert
Reproducing
Expert
Solar Energy Knowledge
Expert
Surveillance Skills
Beginner
Time Management
Expert
Understanding of Locations
Expert
Watch Activity
Languages
Beginner Punjabi
Intermediate Urdu
Intermediate English
