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Summary
Experienced and highly motivated professional in system administration and networks. Worked with Governmental Organization like National IT Board and multinational companies like dinCloud, Zeta Technologies and CareCloud. Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets/goals. I am detailed oriented, persistent, creative, good analytical skills and customer relation. I have good verbal and written communication skills.
Projects
Experience
Service Support Engineer
Enter Description
Network Engineer
• Endpoint Security and 3rd party Patching using Kaspersky Security Center
• Microsoft Patching and Software Deployment using Microsoft System Center Configuration Manager (SCCM)
• Basic Firewall Issues and Troubleshooting
• Server Administration of more than 10 Different Domains
• Created and supported 2000+ Exchange and Lync users in multiple locations nationwide and worldwide.
• Created, managed, and supported thousands of Exchange objects such as distribution lists and other managed Exchange objects for Exchange and Lync Sever 2010 and O365.
• Managing Kaspersky Security Center 12, Microsoft System Center Configuration Manager
• Handling Avaya Logs and Recordings
• Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail, Calendaring & Scheduling.
• Managing the Entire Customer Relation Department
• Avaya IPOCC software for Contact Center of Islamabad, Bagh and Rutherford (USA) Sites
• Managing, Training and Assigning tasks to Assistants
• Remote Support using LogMeIn and GoToAssist Sessions
• Managing RDWeb (Remote Desktop Services/Terminal Services) and publishing applications
• Documented all servers and network problems and other unusual events in details.
Assistant Network Engineer
• Supporting users and network administrators over the telephone and by email
• Desktop Support
• Configuration and testing of any new hardware and software and Avaya VOIP Phones
• Handling Avaya Logs and Recordings
System and Network Administrator (Internship)
I am learning how to manage and troubleshoot network and manage Windows Server 2012
