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Summary
To seek a challenging position within an organization that will utilize my skills which include strong decision making, flexibility, Hard work, reliable and keen to grow.
Projects
Experience
IT Manager
• Printer and DHCP servers management
• LAN/WAN services management and Switches and router configuration,
trouble shooting
• Munshi-10 Administration, Management, Troubleshooting Clients
Applications.
• Kaspersky Inernet Security management
• Managing Alcatel Tlephone exchange traffic.
• Managing documents of servers, links and infrastructure operations
• PTCL, BrainNet and MRTG traffic monitoring.
• Resolve Client side troubleshooting remotely RD, team Viewer, anydesk,
VNC
IT Resident Engineer
Infrastructure management
Network operations management
hardware troubleshooting
software troubleshooting
security Kaspersky management
IT Administrator
COMPUTER NETWORKS MANAGEMENT
SQL DATABASE MANAGEMENT
ODOO ERP SYSTEM MANAGEMENT
SYSTEM SUPPORT
IT Administrator
HANSA WORLD ERP Software management and administration
POS-IT Support and management of the doctor accounts on HANSA ERP
Domain server management, printer server management
Managing Printing process of bar codes for pricing and interconnection of pharmacies with the servers.
Email and Outlook support and also content writing effective Email in correspondence to
Client, subcontractors and competitors
Website domain and updation of new project profiles, features and Web domain management
Modem support configuration and port forwarding and port mapping
Printer and scanner support and troubleshooting
Software problems, desktop, laptop, LAN, WAN and remote systems.
Operating System Installation of Windows XP/VISTA, MAC book and Windows 7, 8 and 10
Installation and configuration of Windows server 2003 and 2008.
Handling the issues with vendor STC for land line issues and other vendors
Panasonic telephone exchange support and clients phone setup installation and resolving and managing extension
Problems and Update of software according to dates and firmware.
Technical Support Assistant
Assist in the configuration and deployment of network devices of PTCL (switches, routers).
Proactive monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLA.
Managing vendors for procurement & maintenance of IT infrastructures.
Manage & troubleshoot network and Internet connectivity throughout the organization and region.
End-user support and issue resolution.
Maintain up-to-date knowledge of emerging tools and technologies.
Research, evaluate and recommend technologies to support business requirements.
Rigorously creating and maintaining documentation for all processes and procedures.
Infrastructure Operations Officer
• Managing Domain Controller, Printer Server, File Server, DHCP Server
• LAN/WAN services management and Switches and router configuration, trouble shooting
• Administration, Management, Troubleshooting Clients Applications.
• Managing PABX exchange traffic Nortel Networks.
• Managing documents of servers, links and infrastructure operations
• Monitoring of Radio Modem, DXX links and PRTG traffic monitoring.
• Resolve Client side troubleshooting remotely
