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Shan Muhammad
Ptcl Customer Support And Backend
Pakistan Telecommunication Company Ltd - Karachi, Pakistan
Summary
I am shan muhammad from karachi pakistan working in PTCL (Pakistan tele communication company ltd) from last 5 to 6 year on multiple task main working is customer technical support information & billing , now i am working as a operation supervisor in PTCL contact center.
Projects
Validation (Data Recover By CRM and Order Process)
Experience
Ptcl Customer Support And Backend
Pakistan Telecommunication Company Ltd
Jan 2013
- Present
| Karachi, Pakistan
I am working in ptcl since 28 jan 2013 to yet i worked on multiple task like customer support info billing and tech,also worked on backend now i am operational supervisor and acting floor manager, beside ptcl i have been worked in multiple companies like BTI company on telenor mobile company project as project cordinator.
Education
Federal Urdu University of Arts, Sciences and Technology
Masters,
Masters of Education,
MA IR
International Relations
Grade C+
2018
Federal Urdu University of Arts Sciences and Technology
Masters,
Masters in Public Administration,
Politics and International Relations
Percentage 70%
2018
University of Karachi
Bachelors,
Bachelors in Commerce,
B.com + Diploma (DAE In Electrical Tech) +B tech (In Process)
Business Communication, Adv.accounting&cost Accounting
Percentage 55%
2012
Skills
Expert
Handling Assignments
Intermediate
Multi-site Projects
Intermediate
Solar Panel Maintenance
Expert
Tbricklaying
Expert
Technical Staff Management
Languages
Expert Urdu
Intermediate English
