Summary

A talented and result producing individual, who has a proven record of accomplishment in planning and executing comprehensive organizational strategies in support of business goals and objectives. Encompass excellent interpersonal skills and the ability to communicate and motivate peers and business partners alike, in a calm and clear manor, irrespective of circumstances or conditions. A goal-driven individual trying to maintain a prolific climate and confidently motivate, mobilize, and coach employees to meet high performance standards, demonstrating very strong leadership skills.

Projects

Quickbooks
Digital Marketing
E-Commerce Management
Microsoft Office 2007.
Peach Tree Computerized Accounting

Experience

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Relationship Manager ( Business Analyst )
Dubai Islamic Bank
Sep 2022 - Present | Lahore, Pakistan


Key Responsibilities
Prepare and obtain approval for proposals that will meet bank policies and customers needs.
Arranging credit limits through timely preparation and approvals of CPs, Coordination with CRM, operations, Sharia, Trade, Legal and CAD for swift completion of business details.
Analyse risk and initiate timely remedial actions, where necessary.
Take personal responsibility for the establishment and maintenance of key relationships to leverage business achievement.
Effective and efficient execution of all operational activities.
Comply with the approved policies, procedures and norms to protect the organizations and customers interest.
Budgeting and Forecasting of Financial Reporting.

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Treasury Analyst
Car first
Aug 2019 - Aug 2022 | Lahore, Pakistan


Working as a Finance & Treasury Analyst in Finance Department of Car first. Core responsibilities are daily online/instant payments of Cars, Bank Reconciliation, making Pay orders / cheques of vendors payments and other financial reporting to HOD. Monthly closing of book keepings in timely manner in ERP system of SAP. Including Business Partners, Inventory, Account payable and receivable. Maintained Working Capital Management and Cash flow statement on daily basis and other financial Reporting.Skills.

Process Improvement.
Taxation.
Cash Management.
Treasury Management.
Financial Analysis.
Auditing.
Financial Reporting.
Working Capital Management.
Budgeting and Forecasting.

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Accounts Officer
Umer Group of Companies
Feb 2018 - Aug 2019 | Lahore, Pakistan

Working As an Accounts Officer in Umer Group of Companies. Core responsibilities are to made monthly banking payments, maintain Income Tax & Sales tax Entries in FBR. Maintain Bank Reconciliation Statement and Consumption Report. Directly co-ordinates with supplier regarding purchases and resolving issue if any and all other accounts related work.

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Officer Administration & Accounts.
NBP FUNDS Pvt ltd
Dec 2015 - Sep 2016 | Lahore, Pakistan

Working in NBP FUNDS as An Officer Administration & Accounts in Central Region Lahore. More than 26 Branches of NBP visited and managed admin related work in all branches. I also have the responsibilities of Gujranwala, Faisalabad and Sialkot branches as well. Apart from this i also have the responsibilities of MIS coordinator and sales coordinator too.

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Customer Service Executive
Warid Telecom Pvt Ltd.
Jan 2011 - Dec 2015 | Lahore, Pakistan


Working as a Customer Service Executive in Pakistan one of the top most telecommunication company Warid Telecom for more than 5 years in Different projects & queues Inbound Dept. & Outbound Dept. Like, 2 years Experience in 321 Prepaid Helpline, 1 year in 321 Postpaid, 1 year in 789 Sim Activation Helpline, and 1 year Experience in Outbound department.

In OUTBOUND Department my core activities & responsibilities are,
. Contacting the customers through OUTBOUND Calls for their escalated complaints.
. Successfully completed the WINBACK campaign for retention of Prepaid & Postpaid customers.
. Managing the Churn MSISDN Provided by CS team and maintaining their record.
. Being part of Market Survey Campaigns along with Re-verification campaign.
. Coordination with Support Team for escalated issues.

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Accountant
Balance-Ad Company
Jan 2010 - Dec 2010 | Lahore, Pakistan

Works as an Accountant in Balance-Ad Company maintaining accounts and Front Desk Officer as well. Attracts potential customers my answering product and service questions suggesting information about other product and services. Maintains customer record by updating account information. Resolve product or service problems by clarifying the customer\'s complaint, determining the cause of the problem selecting and explaining the best solution to solve the problem, expediting correction or adjustment , following up to ensure resolution. Maintains financial accounts by processing customer adjustments.

Education

Allama Iqbal Open University (AIOU)
Masters, Executive Masters in Business Administration, Executive Masters In Business Administration.‎
Accounting & Finance, Project Management, Strategic Management
Grade A
2023
University of the Punjab
Bachelors, Bachelors in Commerce, Bachelor's in Commerce.‎
Commerce, Accounts, Taxation, Economics & B. Law.
Grade B
2010

Skills

Intermediate Accounnts Management
Intermediate Business Analyst
Expert Credit Management
Intermediate Customer Analysis
Expert Financial Accounting
Intermediate Financial Analysis
Intermediate Financial Reporting
Expert Relationship Management
Beginner Risk & Compliance Management
Intermediate SME Banking

Languages

Expert English
Expert Urdu