Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Summary
I\'m a Computer Science graduate with great interest and passion in being AGILE.br/br/From my university time, I was so obsessed with Project and Quality management as to how the upper-management takes the decision and why At first, I thought they just did all that based on a hunch (which is quite true) but later on, I realized that there are proper methodologies, theories and experience because of which a specific decision is made. I came to know about Agile Manifesto and Scrum Framework around 2 years ago and found them very interesting.br/br/Scrum is almost like a Skeleton on which you can put any kind of human you want based on your use-case or anything.br/br/I have a great interest in Business Analysis, Software Development and Project Management. So in the future, my aim is to become an Agile Coach so as to teach and facilitate everyone getting to know Scrum.
Projects
Experience
Sr. PMO Analyst
V29ya2luZyBhcyBQcm9qZWN0L1BlcmZvcm1hbmNlIEFuYWx5c3QgaW4gU2NydW0gRnJhbWV3b3Jr
Lead Technical Support
Leading the tech support.
Support of product using Hubspot, Intercom, Skype and Gmail.
Meeting with clients for requirement gathering and upgrades.
Converted the product API's in the required code by Clients.
Techincal Support Engineer
Support of product using Hubspot, Intercom, Skype and Gmail.
Meeting with clients for requirement gathering and upgrades.
Converted the product API\'s in the required code by Clients.
Associate Software Engineer
Maintained and organized several restful API\'sMade several websites using Symfony 3 & 4 (PhP)Used linux systems and resolved all the tickets using JIRA.Used version control system GIT for all the projects
Software Engineer Intern
Worked and trained on linux system using HTML, CSS, JavaScript, jQuery, Bootstrap and Symfony (PhP).
Customer Support Specialist
1) Handled the company’s campaigns for electricity and gas sales through suppliers2) Monitored ongoing marketing campaigns3) Prepared presentations for prospective clients
Marketing Assistant
1) Started as a telemarketer and fixed appointments by contacting clients through virtual phone calls.2) Made sales through telephones or video calls using communication skills.3) Monitored the whole sale process throughout the end.
Android Developer
Worked as an Internee at PITB in Arfa Software Technology park.
