Systems Limited is a global leader of next-generation IT services and BPO solutions. Ever since its inception in 1977, the company has evolved and taken center stage in information and technology by providing computing strategies and solutions to Government and Private Organizations.

CureMD delivers competitive advantage for clients by developing relationships with best of the breed clinical, business, technology and research institutions.

I have been hired in Contact center which comes under Customer Services Department, in which we are providing the best
Possible assistance to our esteem customers over the phone and emails.
We have some set targets to achieve here in inbound, so that we can deliver the best possible service level in order to maintain
the quality services, also responsible to maintain good PSM (Performance Scoring Module) for my own good and to stand in the Topper’s list. Issues escalation related to the customer complaints for better & swift resolution with the relevant departments also falls in my responsible.

Professional Skills:

Have good problem-solving abilities and can work under pressure and tight deadlines.
Goal oriented person and excellent team player.
Research-oriented in nature.
Accept challenges.
Ability to perform analytical tasks.
Ability to learn more quickly.