Summary

I am a highly motivated and result oriented Banking Operations Professional leveraging over Seven years’ experience in achieving a comprehensive range of banking operations, customer-facing, cash management and administrative processes in challenging settings with an assertive yet rapport-building management style, exhibit an intuitive sense to recognize profit opportunities. . As such, I would welcome a discussion regarding opportunities with your organization that fit my background.

Experience

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Front End Developer
Eziline software house
Dec 2022 - Present | Islamabad, Pakistan

I am currently doing Imternship in web development. I am wokikg on these tech stacks. 

HTML
CSS
Bootstrap
JavaScript
WordPress

I am building and designing websites which are user firendly and responsive for all devices. 

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Cash Officer
Telenor Micro Finance Bank
Jun 2018 - Aug 2022 | Ranipur, Pakistan

·         Engage with customers and process financial transactions including deposits, check cashing, and other routine transactions as well as ensure compliance with all internal controls and all applicable banking regulations.·         Perform customer service such as deposit and withdrawal processing for client accounts as request in person, reconciliation of daily transactions and monthly bank reconciliation of cash accounts.·         Achieve a wide range of banking transactions in a timely, accurate, and efficient manner, ensuring superior customer service and compliance with all banking regulations, policies, and procedures.·         Develop and strengthen professional working relationship with a wide range of customers, by meeting and exceeding customer expectations and requirements within the department.·         Manage daily operational standards relate to new account opening, remittance, online transfers, credits, bills, transaction processing, clearing and relationship management.·         Process standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.

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Customer Service Officer
Telenor Micro Finance Bank
Dec 2014 - Jun 2018 | Khair Pur Mir, Pakistan


·         Handled customer for Branch/Branchless Banking account opening etc.
·         Delivered loan processing and disbursal services to the customers.
·         Completed customer due diligence and managing KYC.
·         Custodian of secure instruments like ATM cards, checque book, AOF records.
·         Facilitated the operation manager to complete the record, inventory, management, bookkeeping & reporting at different levels.
·         Performed branchless banking transaction including but not limited to easy paisa, mobile wallet, pension remittance etc.
·         Hold accountable for the Maintenance of all kinds of correspondence, circulars, etc.
·         Orientation of the ATM for the usage by a customer.

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IT & Office Assistant
Action For Sustainable Rural Advancement (ASRA)
Feb 2012 - Dec 2014 | Khair Pur Mir, Pakistan


·         Successfully maintained the office report, program file and administration files.
·         Maintained and updated all IT equipment i.e. Computers, Digital cameras Multimedia, video camera etc. and kept proper record of these equipment.
·         Responded to inquiries concerning policies, procedures and requirements, resolved routine and complex problems.
·         Maintained organization inventory by checking stock to determine supply levels, expedite orders and delivered materials in a timely manner.
·         Ensured the smooth communication/correspondent and update its record.
·         Updated employee files, employee payroll, attendance and all other data.
·         Established website and time to time update it as per requirements of program.

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Booking/Ticketing Officer
Sammi Daewoo Express Bus Service
Jan 2011 - Jan 2012 | Sukkur, Pakistan


·         Maintained the current, advance, daily and cash report.
·         Received and payment of money.

Education

Sindh Board Of Technical Education
Diploma, diploma in computer & business managment‎
E Businesa &Business Managment, Web Designing & Development System Analysis & Design, Network Managment & Troubleshooting
Completed
2009
Shah Abdul Latif University
Bachelors, Bachelors in Commerce, B.Com‎
Business Statistics.Business Taxation.
Grade B
2007

Skills

Expert Accounnts Management
Expert Accounts Payments Handling
Intermediate Advanced CSS
Intermediate Annual Returns
Expert Bank Management
Expert Bank Reconciliation     
Intermediate Bootstrap
Expert Branch Accounting
Expert Cash Collection
Expert Cash Handling
Expert Cash Transactions
Intermediate Computer Proficient
Expert Coordinatiion Skills
Intermediate Coordination And Ability To Organize
Expert Customer Serivce Skills
Expert Customer Service =
Intermediate Data Management
Beginner Database Management
Beginner Executing Content
Expert Financial Accounting
Beginner Good Presentation and Organizational Skills
Intermediate Handling Assignments
Intermediate HTML
Expert Installation Process
Intermediate Japanese and Korean Language Proficiency
Intermediate MIT Knowledge
Expert Payment Collection
Intermediate Power Electronic Knowledge
Expert Proficiency In Vein Puncture
Expert Reconciliation
Expert Reconciliation Knowledge
Expert Record Keeping
Expert Record Keeping1
Intermediate Report Generation
Intermediate Reporting
Intermediate Reporting Skills
Intermediate Risk Management
Intermediate Social Welfare Management
Intermediate Sterilization Procedure
Expert Teller Operations Handling
Expert Teller Services
Expert Transaction Management
Expert مقارنة البيانات
Beginner Web Application Frameworks
Intermediate WordPress
Intermediate المهارات المعدنية
Intermediate سياسات التنفيذ
Expert عمليات خدمة العملاء