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Summary
Highly skilled banking professional with expertise in developing comprehensive MIS and reports for international banking operations, focusing on Deposits and KPIs. Proficient in utilizing advanced AI techniques to build innovative models and dashboards, enabling informed decision-making. Experienced in business dashboard development using Qlik Sense for intuitive data visualization and strategic understanding. Proven track record in market share analysis, global market research, and leveraging data insights to identify new market opportunities. Effective in driving data-driven strategies, collaborating with teams to refine offerings based on customer data analysis and executing targeted marketing campaigns for business growth.
Experience
Manager Business Intelligence
· Create and deliver comprehensive reports and management information systems (MIS) pertaining to Deposits and various Key Performance Indicators (KPIs) within an international banking context.
· Utilize advanced AI techniques, such as building salary prediction model, and implementing a District Intelligence Hub, to enhance data analysis capabilities and provide actionable insights for informed decision-making.
· Drive business dashboard development using Qlik Sense, ensuring intuitive visualization of critical metrics for stakeholders\' strategic understanding and decision-making.
· Employ market share analysis methodologies to research, compile, and analyze data on products and market dynamics, identifying new market opportunities globally.
· Implement strategies for effective data provisioning to the Performance Management Team, focusing on Liabilities and other essential KPIs, fostering a data-driven culture within the organization.
· Lead forecasting, target setting, and budgeting exercises, leveraging AI-driven insights to enhance accuracy and agility in strategic planning processes.
· Synthesize complex business intelligence data into insightful reports and presentations, providing key stakeholders with actionable recommendations for optimizing operations and enhancing customer experiences.
· Collaborate with product development teams to refine offerings based on robust analysis of customer data, ensuring alignment with market demands and preferences.
· Analyze consumer behavior patterns to identify emerging trends and target specific demographics effectively, driving targeted marketing campaigns and initiatives.
· Develop and execute promotional strategies, leveraging AI-driven simulations and data-driven memos to drive business growth and enhance market presence.
Management Trainee Officer
· Deepen understanding of the insurance industry, company products, retail distribution strategies, and customer service standards.
· Support the sales team in strategy implementation, market research, lead generation, and identifying cross- selling opportunities for revenue growth.
· Assist in maintaining customer relationships, addressing inquiries, resolving complaints, and understanding customer preferences to tailor insurance solutions.
· Collaborate with partners, facilitate training, and monitor performance to promote insurance products through various channels.
