Summary

Punchual, Smart Worker, Honest.

Experience

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Underwriter- Risk & Compliance
paymob
Mar 2023 - Dec 2023 | Karachi, Pakistan

Review and analysis online merchant for onboarding

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Executive Officer
EFU life Assurance Limited
Feb 2019 - Jan 2023 | Karachi, Pakistan

Client services department

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Team Leader- Inbound Contact Center
Faysal Bank Limited
Dec 2017 - Dec 2018 | Karachi, Pakistan

Customer Services

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Phone Banking Officer
Faysal Bank Limited
May 2015 - Dec 2017 | Karachi, Pakistan

Customer Services

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Data Entry Clerk
Cressent technologies
Apr 2014 - Feb 2015 | Karachi, Pakistan

Education

Benazir Bhutto Shaheed University
Masters, Masters in Arts, MA English‎
Literature, Poetry, History
Percentage 50%
2020
University of Karachi
Bachelors, Bachelors in Commerce, B.Com‎
Accounts, Management
Percentage 45%
2016
Other
Intermediate/A-Level, Intermediate in Commerce, I.Com‎
Accounts, Statistics
Percentage 50%
2012
k.m.a sec school
Matriculation/O-Level, Matric in Science, Matric in Computer Science‎
Chemistry, Computer, Maths
Percentage 60%
2010

Skills

Intermediate Quality Assurance
Intermediate 3D Creative Skills
Intermediate Accounting
Expert Accounts Administration
Beginner Air Ticketing Knowledge
Intermediate Analytical Skills
Expert Aseptic Technique Knowledge
Beginner Assertiveness
Beginner Aviation Policies
Intermediate Branch Banking
Beginner Branch Operations Management
Intermediate Building Business Relationship
Intermediate Call Center Development
Intermediate Charismatic Leadership
Expert Chat Support Skills
Beginner Classroom Delivery
Beginner Classroom Management
Expert Client Dealing Skills
Expert Committed to Customer Services
Expert Communication Skills
Expert Communications Skills
Expert Contact Center Services
Intermediate Cooordination Skills
Intermediate Coordination Skills
Intermediate CRM Knowledgec
Intermediate Customer Acquisition
Expert Customer Acquisition Skills
Expert Customer Care Representation
Expert Customer Contact Skills
Intermediate Customer Dealing 
Expert Customer Relationship Management
Expert Customer Satisfaction Management
Expert Customer Service
Expert Customer Service Skills
Expert Data Comparison
Beginner Email Campaign Handling
Intermediate English Pronunciation
Beginner Fare Calculation
Intermediate Financial Management
Intermediate Fluent in English
Intermediate Fluent in English
Beginner Fluent In In English
Intermediate Grammer Skills
Expert Inbound Calling
Intermediate Innovative Skills
Expert IT Support Responsibilities
Intermediate Microsoft Excel
Intermediate Microsoft Office 1
Intermediate Microsoft Word
Intermediate Multitasking Skills

Languages

Intermediate English