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Bilawal Maqsood
Live chat expert and email support executive
Zameen.com - Lahore, Pakistan
Summary
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Experience
Live chat expert and email support executive
Zameen.com
Mar 2016
- Present
| Lahore, Pakistan
Live chat duties coupled with email support work. Also work as a content writer for website.
Education
National University of Modern Language (NUML)
Masters,
Masters in Arts,
MSC Mass Communication
Electronic Media
CGPA 3.8/4
2015
Skills
Intermediate
Content Writing
Intermediate
Cooordination Skills
Intermediate
Customer Contact Skills
Expert
Customer Handling Skills
Expert
Customer Interaction Management
Intermediate
Customer Relations Management
Expert
Customer Satisfaction Management
Expert
Customer Service
Expert
Customer Service Skills
Intermediate
Customer Success Management
Expert
Email Support
Expert
Fluency in Bengali
Expert
Fluent i English
Expert
Fluent in English
Intermediate
Food Labeling
Beginner
Inbound Call Handling Skills
Expert
Live Chat Handling
Expert
Live Chat Support
Intermediate
Multitasking Abilities
Intermediate
Presentation Skills
Intermediate
Problem Solving Skills
Expert
Security Principles
Intermediate
Team Collaboration
Expert
Typing Speed
Expert
عمليات خدمة العملاء
Languages
Expert English
