Personal Assistant

HostPro, a virtual co-hosting agency established in 2024, supports over 150 short-term rental listings worldwide across platforms such as Airbnb, Booking.com, VRBO, and other major OTAs. The company offers integrated support for leading PMS systems and specializes in guest communication, check-in/out coordination, cleaner and maintenance scheduling, listing optimization, and reputation management. We are seeking a highly organized and proactive Personal Assistant to the CEO to support daily operations in property management and short-term rental business activities. This remote, part-time role requires someone who can work independently, manage operational tasks related to Airbnb, pricing, guest reviews, sales, and property management, and be available during fixed core hours with some flexibility for additional tasks.

Key Responsibilities

Apartment Pricing & Revenue Management:
Manage and monitor apartment pricing across short-term rental platforms using PriceLabs. Review and adjust dynamic pricing based on market demand, occupancy, competitor rates, and business strategy. Maintain accurate pricing across properties and assist the CEO with revenue management tasks.

Airbnb & OTA Management:
Support Airbnb operational tasks including handling cases, support requests, and communication with Airbnb Support. Prepare and organize documentation such as screenshots, invoices, and photos for case resolution. Assist with other OTA platforms and property-management duties as needed.

Review Management:
Monitor guest reviews on Airbnb and other platforms. Identify reviews eligible for removal under platform policies and prepare submission requests. Communicate with Airbnb Support regarding disputes and maintain documentation for all review-removal cases, following up until resolution.

CEO Assistance:
Support the CEO with daily business and operational tasks, including research, preparing summaries, organizing information, and coordinating with team members and property staff. Maintain confidentiality of company, property, guest, and financial information.

Sales & Business Development Support:
Assist with sales-related activities such as following up on leads, preparing property information and proposals, conducting market research, and identifying potential property owners and business opportunities. Support day-to-day sales follow-ups.

General Operations:
Ensure timely completion of assigned tasks, maintain organized records and spreadsheets, assist with property-management software and business tools, perform online research, and support ad-hoc projects as required.

Required Qualifications

- 1–3 years of relevant experience in any combination of personal/executive assistance, property management, short-term rental management, revenue management, virtual assistance, operations, sales support, or customer support.
- Strong written and verbal English communication skills.
- Excellent organizational and time-management abilities.
- Ability to work independently in a remote environment with strong attention to detail.
- Proficiency in managing multiple tasks simultaneously.
- Comfortable using online software and platforms with good knowledge of Google Sheets/Excel and Google Workspace.
- Quick learner of new software.
- Professional communication and follow-up skills.
- Ability to handle confidential business information responsibly.

Preferred Qualifications and Benefits

Experience with Airbnb, Booking.com, VRBO, Expedia, PriceLabs, Hostaway, Guesty, Hostfully, Airbnb Resolution Center, short-term rental pricing, revenue management, review management, property management operations, and sales or lead generation is highly preferred. PriceLabs experience is especially valued, though candidates with strong analytical skills and a willingness to learn will also be considered.

What We Offer:
- Monthly salary of PKR 60,000
- Fully remote position with flexible/partial fixed working hours
- Direct exposure to the CEO and business operations
- Hands-on experience in property management, revenue management, Airbnb operations, and sales
- Opportunity to develop expertise in PriceLabs, OTA management, and short-term rental operations
- Potential for increased responsibilities and career growth based on performance

If you are organized, proactive, comfortable with technology, and eager to work closely with a CEO in the property management and short-term rental industry, we encourage you to apply by submitting your CV along with a brief introduction highlighting your relevant experience, particularly with Airbnb, PriceLabs, property management, sales, or executive assistance.