Personal Banker- Liabilities (Multan)

Samba Bank Ltd., a leading financial institution and majority-owned subsidiary of Saudi National Bank, is expanding its team in Multan. We are seeking a dynamic and result-oriented Personal Banker – Liabilities to join our branch. This full-time, on-site role focuses on managing liability products such as deposits and accounts for individual customers. The ideal candidate will be responsible for acquiring new customers, opening and maintaining deposit and current accounts, and advising clients on suitable banking products to meet their financial needs. The role requires excellent customer relationship skills, strong product knowledge, and the ability to meet sales and service targets while ensuring compliance with bank policies and regulatory requirements.

Key Responsibilities
- Manage day-to-day customer interactions at the branch, addressing inquiries and resolving issues promptly to maintain high service standards.
- Acquire new customers and open deposit and current accounts, ensuring all documentation and KYC processes are accurately completed.
- Advise customers on appropriate banking products to fulfill their financial requirements.
- Meet sales and service targets consistently, contributing to branch growth and profitability.
- Ensure strict adherence to bank policies, regulatory guidelines, and compliance standards.
- Coordinate with internal teams to facilitate smooth account operations and customer service delivery.
- Maintain accurate records and documentation related to deposits and liabilities.

Required Qualifications
- Minimum of a Bachelor’s degree in Banking, Finance, Business, or a related field.
- At least 1 year of relevant banking experience, preferably in branch or retail banking; fresh candidates with a strong deposit portfolio are also encouraged to apply.
- Proficiency in personal banking, customer relationship management, and deposit account handling.
- Strong knowledge of finance, banking products, and regulatory requirements.
- Excellent communication skills and ability to handle customer complaints effectively.
- Competency in MS Office and core banking systems.
- Ability to work under targets while maintaining accuracy and ethical standards.
- Strong interpersonal skills and ability to work collaboratively within a team environment.

Preferred Qualifications and Benefits
- MBA or BBA degrees will be preferred, reflecting a deeper understanding of business and banking operations.
- Candidates with a proven track record of managing a good deposit portfolio and delivering excellent customer service will be highly valued.
- Opportunity to grow within a reputable bank that is building a full-service franchise across consumer, corporate, investment banking, capital markets, and global markets.
- Work with a highly experienced senior management team committed to sustainable growth and strong performance.
- Join a well-established network of branches strategically located across major cities, including Multan, offering a platform for career advancement.

Samba Bank Limited is listed on the Pakistan Stock Exchange and is committed to becoming a recognized household name in Pakistan by providing high-quality services and innovative products. If you are motivated to contribute to a growing organization and develop your career in banking, we encourage you to apply and grow with us.