Phlebotomy Supervisor

Shaukat Khanum Memorial Cancer Hospital & Research Centre

Lahore , Pakistan

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Shaukat Khanum Memorial Cancer Hospital and Research Centre (SKMCH&RC) is a leading institution dedicated to delivering exceptional patient care, maintaining high laboratory standards, and ensuring safety across all operations. We are currently looking for a motivated and capable individual to join our Department of Pathology as the Supervisor of the Phlebotomy section. This role requires a professional who can manage the phlebotomy team efficiently while maintaining quality and safety standards in specimen collection and handling.

Key Responsibilities
- Supervise and coordinate the daily activities of the phlebotomy section to ensure smooth operations.
- Maintain high standards of quality control and safety protocols during specimen collection and processing.
- Interface effectively with staff at various levels, including laboratory personnel, nursing staff, and patients, to facilitate seamless communication and workflow.
- Manage workload efficiently, demonstrating the ability to work under pressure while maintaining composure and professionalism.
- Ensure compliance with institutional policies and regulatory requirements related to phlebotomy practices.
- Provide training and guidance to phlebotomy staff to enhance their skills and maintain service excellence.
- Address and resolve any issues related to patient care or staff performance promptly and effectively.

Required Qualifications
- Graduation from a recognized institution.
- A minimum of 5 years of relevant experience in a reputable healthcare or laboratory setting.
- Strong interpersonal skills with the ability to communicate clearly and empathetically with patients and nursing staff.
- Proven ability to handle stressful situations calmly and maintain composure while managing multiple tasks.
- Demonstrated capability to work collaboratively with employees at all organizational levels.

Preferred Qualifications and Benefits
While specific preferred qualifications and benefits are not detailed, candidates with prior supervisory experience in a clinical or laboratory environment will be highly regarded. The position offers an opportunity to work in a dynamic and innovative healthcare setting committed to professional growth and excellence in patient care.

This role is ideal for a self-driven individual who is passionate about contributing to a high-quality healthcare environment and is eager to take on leadership responsibilities within the pathology department.