Phone Banking Officer (I.I Chundrigar Road)

This opportunity is based in Karachi at I.I. Chundrigar Road and is open to male candidates who have completed their graduation. Fresh graduates are encouraged to apply for this role. The position offers a competitive salary package of PKR 55,000 per month, which includes a basic salary of PKR 45,000 along with allowances amounting to PKR 10,000. The work schedule involves rotational shifts, and the role requires the candidate to work on-site.

Key Responsibilities:
- Handle inbound and outbound customer calls in a professional manner.
- Respond promptly and accurately to customer queries related to banking products and services.
- Resolve customer complaints effectively while providing precise information.
- Maintain accurate customer records and adhere to established banking service standards.

Required Qualifications:
- Graduation (complete) is mandatory.
- Good communication skills in both English and Urdu.
- Basic proficiency in computer operations.
- Strong customer service orientation and problem-solving abilities.

Preferred Qualifications and Benefits:
- Fresh candidates are welcome, indicating a focus on entry-level applicants.
- The salary package includes allowances, enhancing the overall compensation.
- The role offers hands-on experience in the banking sector with direct customer interaction.
- Work location is in person, providing an opportunity to engage closely with the team and customers.

This position is ideal for candidates seeking to start their career in banking customer service with a reputable organization, offering a structured environment and a clear salary package.